John Dodd, II
Dallas, TX 75232
Cell Phone: 214-***-****
Secondary Phone: 214-***-****
E-mail address: **********@*******.***
OBJECTIVE: Friendly, intelligent, reliable, team-oriented professional, good
with people, numbers, administrative tools, and words, seeks an
office position that allows him to become a productive member of
the organization he joins.
EDUCATION: BBA –Economics
University of North Texas- Denton.
WORK
EXPERIENCE:
April 2010-Present Jay’s Vending
Vending Machine Business Owner
Purchased equipment and products for the business. Stocked machines with
products at various locations. Handled small repairs to machines.
Kept records of machine sales. Made bank deposits. Handled
complaints about machine performance.
April 2007-April 2010 Towers Watson (formerly Towers Perrin)
Administrative Production Assistant
Demonstrated best-in-class office service skills to get results as an administrative
professional to 130 employees, providing special assistance to the
West Region’s Office Administrator and 10 PRG professionals.
Responded to requests for administrative assistance made via
telephone, email, and face to face. Edited and produced various
documents. Ordered and made sure all employees had working
supplies and equipment and knew how to properly use them. Made
copies, scanned, bound, faxed, or emailed documents where
necessary. Created and maintained spreadsheets. After a
preliminary check, contacted repair personnel for equipment;
oversaw repairs. Maintained schedules for various meetings, and
electronic and paper files. Processed and distributed mail of
varying levels of sensitivity. Shipped mail and packages. Trained
new employees on the operation of office equipment, mail, policies
and procedures. Performed cost-saving measures related to supply
ordering. Acted as the back-up Receptionist. Set-up and put away
phone and video conferences, as well as large and small face to
face meetings. Performed many other tasks as necessary.
January 2000-April 2007
D & Associates, Ltd. CPA Firm/ My Mail Center
Administrative Assistant/ Branch Manager
Worked administratively assisting the president of D& Associates firm as well as
his Accountants and Sales Associates by screening calls, editing
documents, writing letters, creating informational brochures,
implementing the marketing plan to sell credit repair and
accounting services. Acted as the Account Executive/ Sales
Assistant by performing accurate and timely recording of funds
received. Collected loan payments from clients of the finance arm
of the company. Kept accurate files. Approved loans based on loan
criteria, collected payments from borrowers, gave receipts for
payments, and answered questions about loan accounts.
Maintained positive client relationships. Acted as a go-between to
ensure all clients were pleased with the services they were
receiving. Performed special research projects and assembled data
into report form. Wrote business articles for publication on behalf
of the firm in “Our Texas” magazine. Also, performed
administrative support to the office manager. The fulfillment of
one of the special projects assigned by the firm was the
establishment of My Mail Center. Worked to establish the store
and build a customer base. Managed the administrative, financial,
marketing, sales, and inventory sides of this business. Maintained
positive customer relationships. Collected mailbox and other sales
receipts daily. Acted as responsible for everything from opening to
closing. Created and implemented marketing plans to increase
sales. Handled walk-up and telephone customers in a timely
manner. Supervised up to three people at a time.
SOFTWARE
USED & SKILLS: ACT, Ariba, Loantec, Lotus Notes, Microsoft Excel, Microsoft
Word, Microsoft Power Point, Microsoft Publisher, Oracle,
Outlook, Postalmate, UPS WorldShip, WordPerfect. Type 45 wpm,
and Learn new software easily.