Customer Service High School
Resume:
K elcie L. Sutton
**** *. **** * *. #** Cell:
Kalamazoo, M I 49009 Email:
*************@*****.***
Career Focus
I am a 2011 high school graduate of Renaissance High School, of Plainwell, Michigan. I am
currently a student at Kalamazoo Valley Community College studying Business Administration, where
I have been on the honors list for past semesters. I have experience in customer service, as well as
money handling experience. I have a bubbly and vibrant personality, I love working with people.
Setting goals and reaching my goals are very important to me. I am a very hands-on, and driven
i ndividual. Customer service is a top priority at work. I am reliable, energetic, proactive, and willing to
learn and help any way I can.
Summa ry of Skil ls
• Cooperative team member
• Energetic and organized
• Multi-task oriented
• Issue resolution
• Attention to detail
• Quick learner
• Strong verbal communication
• Collaborative team member
Education
Renaissance H igh School – H igh School Diploma
P lainwell, M I
K alamazoo Valley Community College –Business Administration
I am a freshman at KVCC, and have not yet obtained my degree. I have been on the honors list
i n semesters past. I love going to school and am very excited to one day have my degree in Business
Administration where I will be able to start my own business selling used cars.
Work H istory
Leisure Limousine
486 105th Ave
P lainwell, M I
E mployed: April 2013 – Current
R ate of Pay: $10/hr
T i tle: C leaner
D uties: C leaning and maintaining limos, party bus, and shuttle bus.
Menards
6800 W Main
K alamazoo, M I 49009
E mployed: January 2012 – Current
R ate of Pay: S tart- $8.35/hr +$2.50/hr weekends
Current- $8.65/hr +$2.50/hr weekends
T i tle: Cashier/ Service Desk
D uties: Cashiering, cleaning, running the service desk, returning merchandise for customers,
returning returned merchandise to the correct department, renting out rental equipment, pushing
carts, defecting out defective items, stocking, facing.
Toys R Us
6207 S Westnedge Ave
Portage, M I
E mployed: November 2012 – January 2013
R ate of Pay: $7.40/hr
T i tle: Service Desk Cashier
D uties: Running the service desk, answering phones, looking up product inventory, completing phone
orders, ordering ship-to-home options for customers, cleaning, stocking, facing, scheduling cashier’s
b reaks, assigning registers to cashiers, over-seeing cashiers, cashiering when needed.
R eason for Leaving: Seasonal Employment
Pizza Hut
1224 M89
P lainwell M I 49080
E mployed: November 2011 – June 2012
R ate of Pay: $7.40/hr
T i tle: Hostess
D uties: Seating guests, getting drink orders for servers, cleaning, running front pick-up register,
answering phones, taking phone orders, cooking when necessary, food prep, dishes, running food when
needed, bussing tables. R eason for Leaving : No longer needed two jobs.
Subway
854 Marshall St.
A llegan, MI
(269)673 – 4706
E mployed: J une 2011 – November 2011
R ate of Pay: $7.25/hr
T i tle: Team Member
D uties: Food prep, making food for customers, cleaning, dishes, running register, cooking/baking,
stocking, answering phones, taking phone orders.
R eason for Leaving : Found a job closer to home.
References
Deb Risner
K nown for 4+ years
Corey Lutz
K nown for 4+ years
Shawn White
K nown 8+ years
Extr a-Cur r icul a r Activities
I have played softball basically all of my life, through Alamo and Parchment, and
have been to state several t imes. I babysit my nephews frequently. At tending hockey games
and baseball games are huge in my life, I love my sports! In the summer my family takes
our boat out to Eagle Lake, which is something I look forward to all year long. In the Winter
I snowboard and r ide snowmobiles. I like to have a good time and live life to the fullest.
Contact this candidate