Customer Service Medical Assistant

Objective

Account Clerk * year, Medical Biller/Collections, Front Office 2 years 2

months, Customer Service 5 years 6 months My objective is to acquire a

position utilizing my experience in clerical and or customer service

related to the medical field. To work as a Medical Assistant specializing

in EKG utilizing my ethics and capabilities for learning new techniques

with a company offering opportunity for growth and advancement.

Summary

To use the skills I have learned as a Cardiovascular Technician, I also

have the skills of Medical Front Office, as well as a Medical Assistant.

I plan to use the skills I have learned to the best of my ability. I am

eager to help others. I am a fast learner, I am a team player, I can multi-

task were ever needed, I am bilingual, polite, honest, reliable, easy

going, hard worker, always willing to lend a hand, I am always willing to

learn new thing, and willing to take charge when needed, work well under

pressure, able to cover any area in an office when needed.

Skills and Accomplishments

Data Entry, Collection/Billing, Answer phones, Ten key, Type 45 wpm,

Fax, Copy, Scanner/Index Medical claims, Distribute incoming/outgoing

mail, Microsoft Word, Microsoft Excel, Assist the Public, Nexgen,

Gateway, Sage, Medisoft, Medcin, Vitals, Injections, EKG, Patient

Education, Blood Draws, Assist with Exams, Urinalysis, CPR Certified

Professional Experience

07/09- 07/10

Clinica Sierra Vista

Fresno, Ca.

Account Clerk

Down load files from Gateway to Nexgen, Print Secondary Medical Claims and

send out with attached EOB, answer phones, send out patient statements,

make collection calls on past due accounts, assist the public on account

past due, assist the Supervisor on jobs that need to be done, handle return

mail, keep log of all claims sent out or payments that have come in, scan

all claim payments received.

08/07- 06/09

Firm Associates

Fresno, Ca.

Medical Billing & Collections

Send out HCFA Claims for 3 Doctors, Deal with various Insurance Carriers,

Collection calls on past due accounts, Prepare bank deposits, Print & send

out patient statements, Pull medical records when asked, answer phones,

send faxes, send emails, assist the consumer as well as the patient

regarding account.

03/00- 10/05

Transwestern Insurance

Fresno, Ca

Customer Service Representative

Answer phones, Data entry, Filing, Scanning, Indexing claims, Public

Relations, Claim status, verify eligibility, Sort incoming and outgoing

mail.

Education:

UEI College EKG/Medical Assistant

2012

Maric College Medical Front Office

2007

Kings River College General Education

1984

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