Customer Service Manager
Resume:
M a rtha Hale
**** **** *** ** ** Road Center Line M I 48015
*************@*****.***
Objective :
To acquire a position in a reputable company that carries high standards of
excellence
and opportunity for career advancement.
Education :
Davison H igh School - 2005-2009- General Studies- diploma in May of 2009
Mott Community College- 2009-2010- General Studies
Skills:
Customer service
• Proficient in customer-facing environments which value and retain customer loyalty
• Efficient in handling cash, including but not limi ted to returns, change, and deposits
• Detailed and t rustworthy in t raining new employees
• Efficiently handle large call volumes with proper notation in a timely manner
• Listen appropriately and going about solutions depending on the situation
Office Skills
• Experienced in working with multiple computer-based programs including Point of
Sale, Peach Tree, Shopatrons, Quickbooks, Microsoft, Exel
• Organized and efficient in multi-tasking, filing, processing shipment orders, and
handling high call volumes
• Typing skills 45 wpm, multi line phone systems
P rofessional Work experience :
Great Lakes H igher Education/Adecco December
2012-April 2013
Madison, WI
Borrower Service Representative 608-***-****
Senior Specialist
TG M Distribution - Mount Clemens, M I J une 2012-October
2012
Manager’s Assistant in Customer Service 586-***-****
American House- Roseville, M I March 2012- June
2012
Housekeeper 586-***-****
Sterling Lanes- Sterling Heights, M I September 2011- May
2012
Lane Side Grill 586-***-****
P rofessional and or personal references are available upon request
Contact this candidate