Customer Service Accounts Payable

Location:

Detroit, MI, 48223

Posted:

May 22, 2013

Contact this candidate

Resume:

Shervette M. Standford

***** ******** *******, ** ***** 248-***-**** ******************@*****.***

Hard Working Technically Skilled Accounts Payable Specialist Customer Service Representative

with accuracy and attention to detail. Well organized, self motivated and able to manage multiple

tasks simultaneously, excellent oral, written and interpersonal skills. Looking for a position where I

can reach advancement and also am a team player.

Key Skills

• Accounts Payable Processes & Management •

• Invoices/Expense Reports/Payment •

Transactions •

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• Corporate Accounting & Bookkeeping

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• Nationally Certified in Billing Coding

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Professional Experience

A & H Investments Property, LLC

Clerical 4/2009 to Present

Duties included but are not limited to: Filing, photocopying, entering data into spreadsheets, keeping

accounts, reception, office procedures, data entry, email/internet…etc

HEARTLAND COMMUNITY CENTER (Dearborn, Michigan)

ACCOUNTS PAYABLE 4/99 thru 2/2009

For my employer, handled daily A/P processes; managed vendor/supplier relations; and oversaw

the timely, accurate processing of invoices, purchase orders, expense reports, credit memos and

payment transactions. Maintained adherence to accounting and; addressed escalated issues from

employees and vendors regarding accounts payable; and ensured accurate and compliant A/P files

and records in accordance with company policies and government regulations.

Key Results:

• Managed the accurate and timely processing of up to 100,000 invoices (per month for large,

multi site organizations. Assessed and closed A/P sub ledger on a monthly basis, validated

content and resolved various new systems, which propelled efficiency gains and significant

time and cost savings.

shervette standford

Page Two

• Facilitated “no fault” internal and external audits as a result of sound recordkeeping and

thorough documentation.

• Instituted thorough cross checking of pack lists, receivers and invoices that halted a previous

history of thousands of dollars in over payments to suppliers. .

• Consistently maintained accuracy in calculating figures and amounts such as discounts,

interest, commissions, proportions and percentages.

everest institute (dearborn mi)

INSTRUCTIONAL SUPPORT TECH 4/2009 thru 11/2009

Implements instructional activities that contribute to a climate where students are actively

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engaged in meaningful learning experiences

• Ensures that student’s growth and achievements is continuous and appropriate for subject

area and/or program classification.

• Takes all the necessary and reasonable precautions to protect student’s equipment,

materials, and facilities.

• Maintains accurate, complete and correct records as required by law, district policy, and

administrative regulations.

Professional Experience (Continued)

Key Results:

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Demonstrated the ability to fill in at a moment’s notice, quickly mastering new systems,

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processes and workflow reports that were consistently praised for their accuracy, user

friendliness and timeliness.

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datapak services (howell, mi)

CUSTOMER SERVICE REPRESENTIVE 12/2005thru 3/2007

Explained services forms and company procedures.

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Instructed employees on company policies systems and routine for handling customer service

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Request.

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shervette standford

Page Two

• Performed many combinations of entering data information, billing statements, receipts and