Manager Customer Service
Resume:
Brooke Shepard
*** ******** ******* . **** ****, Fl 32746 . **********@*****.***
OBJECTIVE: It has always been my intention to maintain the everyday
operations of a club or restaurant, by properly staffing
and managing the facility with a positive, enthusiastic
approach. I want to increase sales and productivity while
lowering costs with inventory controls. Marketing and
great service are the tools I use to find and retain guests
whether in service or operations.
WORK Fast Eddie's Billiards
EXPERIENCE: General Manager
Beaumont, Texas
( In charge of ordering and inventory
control
o Staffing
o Promotions and marketing
o Cost controls and sales production
o Payroll
Clicks Billiards
Asst Manager
Casselberry, FL
( Managed Bar and Inventory
( Organized and Managed Events and Tournaments
( Handled all daily operations as bartender and manager
Smokey Bones
Culinary Professional
Winter Park, FL
( In charge of kitchen crew production
o In charge of overall kitchen training/certification
EDUCATION/CERT: Associate Science Degree/ Commercial Art and Advertising
SUMMARY:
( Event Marketing skills
( 20 years in restaurant industry
( Excellent Customer Service
( Raised sales 60k vs. Last year
( Training and coaching
( Inventory and costs control
REFERENCES:
( Chip Critchard, Owner The Hide Away bar 407-443-
2468
( Loryn Sabelli, General Manager, Clicks Billiards 330-
519-5379
( Mary Stone Abell, General Manager, Clicks Billiards
Contact this candidate