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Quality Assurance Customer Service

Location:
Pune, MH, India
Salary:
3 lcks pr annum
Posted:
May 22, 2013

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Resume:

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CURRICULUM VITAE

KONDHALKAR UMESH h.

**********.*****@*****.***

090********/099******** (M).

***/**, ****** *****,

Near valco co. Bhor,

Tal.-Bhor, Dist.-Pune,

Bhor - 412206.

PERSONAL SUMMARY

A highly efficient, methodical and talented quality assurance supervisor

who has considerable experience of developing and implementing effective

quality control processes and structures in a manufacturing and corporate

environment.

Possessing a good understanding of the essentials of safety and quality,

strong customer service experience and a background of achievement in

supporting all levels of management & working to set schedules and

deadlines.

Looking for a company which will challenge my problem solving skills and

allow me to continue to develop my knowledge and potential.

Educational Qualification:

> BE (MECHANICAL) (2007-2011) from University of Pune with

69 %( FIRST CLASS WITH DISTINCTION) aggregate, from PVPIT

(TSSM'S)

> ME (AUTOMOTIVE ENGNEERING) (Appeared) From University of Pune,

Sinhagad college of engineering, Wadganv, Pune.

> Passed HSC from Shri Chatrapati Shivaji Vidyalaya & Jr. Collage, Bhor

(Pune) with 58% in March 2007.

> Passed SSC from Shri Chatrapati Shivaji Vidyalaya & Jr. Collage, Bhor

(Pune) with 67% in March 2005.

Software Profiency:

> MS CIT.

> C Language

> AutoCAD 2007

> SAP

> MS-Office.

Job Profile:

Currently working in

"ECOMAK

ENVIROMENTAL & INDUSTRIAL SYSTEM PVT. LTD."

Which is Leading Company for manufacturing of dust collection system, Gas

cleaning plants and Pollution control instruments, Electro static

precipitator, Dust extraction system Water cooled ducts etc?

PERIOD:

Since 1St June 2011 to still date.

Responsibility:

Responsible for maintaining all aspects of the site quality management.

Supervising all regulatory compliance activities and helping to enforce

quality assurance policies and best practice principals covering the

safety, design, production and inspection.

AREAS OF EXPERTISE:

> Quality Management

> Quality Control

> Quality Assurance

> Audits

> Quality reviews

> Operational effectiveness

Duties:

> Responsible for monitoring and maintaining quality and compliance

targets.

> Monitoring and auditing of products to ensure high standards of

quality.

> Ensuring products comply with legislation and quality assurance codes.

> Ensuring that all QA Tests are carried out on time and in full.

> Delivering presentations to an audience of Manager Level within the

business.

> Provide weekly and monthly reports to senior managers on performance.

> Identify training needs and recommendations to improve customer

experience.

> Keeping quality documentation up to date.

> Making sure that all QA records, data & information are available to

managers.

> Arranging the repair of any QA / related equipment that is

malfunctioning.

> Ensuring non-conforming products are identified and placed on

restriction.

> Responsible for the review and update of the programmer's quality

plans.

> Awareness of regulatory requirement and customer service expectations.

> Ensuring activities in the quality plan are carried out.

> Coordinating the investigation of customer complaints.

> Preparing and analyzing information for the purpose of Management

Review.

> Giving specialist quality assurance advice to the company departments

as required.

KEY SKILLS AND COMPETENCIES

> Able to work to a high degree of detail.

> High level of competence using Microsoft Excel to create automated

reports.

> Some Project handled :

1. TAP HOLE CLAY PLANT

2. CATHODE SEELING PLANT

3. FOOD INDUSTRIES

4. PAPER MILL

5. COAL INDUSTRIES

6. DE SYSTEM FOR OIL EXTRACTION

SYSTEM.

7. BOILER BAG FILTER FOR THERMAX,

CHEEMA,

FORBES MARSHAL, MAKE BOILER.

PERSONAL SKILLS

> Influencing skills

> Attention to detail

Personal Information:

NAME : Mr. Kondhalkar Umesh Harishchandra

DATE OF BIRTH : 1st June 1990

GENDER : Male

MARITAL STATUS : Single

NATINALITY : Indian

MOBILE NO. : 090******** / 099********

E-MAIL : **********.*****@*****.***

LANGUAGES KNOWN : English, Hindi & Marathi

HOBBIES : listening to Music, Reading, Sports,

Travelling,

Photography

Declaration:

I hereby declare that the above written particulars are true to the

best of my knowledge and belief.

Place: Pune

Mr.

(UMESH H. KONDHALKAR)

(099******** / 090********)

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