Kecia Miller
Cordova, TN. *****
Background : Results driven leader with a vision, determination, and proven t rack record
to establish effective shipping operations in a medical product manufacturing and
d istribution setting. Experienced repeated success in planning improvement while
balancing multi-site operations. Extensive experience in implementation, maintenance,
and adherence to ISO and QSHE standards. Strong background in project management
and problem solving to drive and develop corrective actions and improve standards and
measurables.
Areas of Expertise:
Green Belt Training focused on Shipping Disciplines
Shipping, Receiving, Purchasing, and Inventory
Distribution Quality Control and Assurance
Operational Efficiency
Professional Experience :
Shipping Supervisor Medical Action Industr ies Gallaway, TN 2004 to Present
Duties:
Directed daily activit ies to ensure safe, secure, clean, and fair work environment for
associates.
Conducted orientation t raining for new hires. Assessed t raining needs and provided
additional t raining as warranted.
Performed performance reviews. Prepared development and objective plans for individual
employees.
Managed and conducted daily shift tu rnover meetings.
Reviewed orders. Ensured adherence to Customer P.O. requirements. Coordinated
supplementary actions such as certifications, special loading patterns, product
i dentifications, and communications.
Responsible for planning the upkeep, access, and maintenance of required tools for assigned
t asks.
Developed daily work plans. Monitored and adjusted as needed to balance workloads,
eliminate late shipments, and prevent unplanned overtime to exceed daily measurables.
Compiled weekly forecasting and planning to meet budget requirements.
Adhered to internal protocols to maximized quality and productivity. Communicated and
enforced standards to direct reports to maintain cGMPs.
Participated in corrective action teams through CAPA guidelines. Responsible for
observations, data collection, and establishing improvements to standard operational
p rocedures. Responsible for monitoring adherence and gauging effectiveness of changes.
Participated in scheduled inventory events. Ensured inventory integri ty by driving t imely
and accurate receiving, picking, and shipping t ransfers.
Coordinated shipment of manufactured product to sterilization services. In terfaced with
Quality on incoming inspection of raw materials for manufacturing and finished goods for
d istribution. Enforced FIFO on product subject to expiration dates. Coordinated handling
p roduct with special storage requirements such as light and cold/heat sensitivity.
Supplemental Education and T raining:
Dyersburg State Community College
University of Alabama Huntsville
Six Sigma Green Belt Training
OSHA
QSHE
WMS Systems: Wise, AS-400, MARC, SAP
Software: Excel, Vista, Outlook, PowerPoint
M HE Experience: Cherry Picker, Reach Truck, Sit Down (gas & electric), manual and
electric pallet jacks, and double deep reach t ruck
References: Upon Request