Customer Service Manager

Steven A Lloyd 720-***-****

Hello,

My Name is Steve Lloyd, I started in printing prepress in 1980 at T&R Engraving. Things have

changed in printing prepress and it is harder to find employment. I need to expand my goals to include other

possibilities in my career. To increase my knowledge of computer prepress and design I earned a one year

degree at Westwood Technical College in design, two years at Community College of Denver in printing

and 24 years experience in printing prepress. I am also a high school graduate. I have also 3 years doing

bindery work before I did prepress. My experience covers a full range of prepress tasks. This includes design,

color separations, process camera, film assembly, poster production, and customer service.

I have also spent time learning on my own. In 1988 I purchased my first Macintosh Computer. Sense

then I have my own G4 Mac. I also have bought copies of Quark and Photoshop. I use them as learning

tools. I can also use font management software, I have Font Agent Pro. I am also interested in photography.

I have missed it, so I purchased a digital camera, I have a lot of fun with it. I also use my Canon Scanner to

scan all my slides and color negatives.

I am looking for an opportunity to work at a company with a future. Lately I have worked at companies

that have high turnovers rates. At R&M prepress employees completely turnover except for the manager, in

three years. It is my intent as a perspective employee to strive for the best job I can do for you every day. I

also have a good attitude. I can and have produced various task under extreme pressure to yield results

quickly and accurately.

Profitability is very important to a company that hopes to succeed in the present market. Printing has

changed with the appearance of desktop publishing. No longer can a printing or prepress company afford to

mistakenly allow a clients needs to go unfulfilled. Production on demand, I feel is the new market driving

force. With so much competition, It is important to undertake tasks in a precise nature in a timely manner.

Thinking ahead will reduce the waste of expensive materials. This can be the difference between profit or loss.

Working in groups and having a good attitude is important. I feel it gives confidence to other employees

that you are doing your best and provide the management with a sense of trust with the companies future.

Although I have worked alone during most of my prepress years, I can and will fit in wherever engaged.

I am also a honorable discharged veteran from the USAF. I enlisted during the Vietnam War and I have

use of the Veterans Hospital for the rest of my life. Sense I am single I will not require any health insurance.

At T&R Engraving and Capitol Engraving I was responsible for the tasks listed below.

• Screen color separations with a contact screens on a process camera.

• Set exposures with a GAM or exposure control computer for B&W and color.

• Shoot line, halftone, duotone, and tritone on process camera.

• Maintain film processor.

• Make composite dupes.

• Make shrinks and spreads.

• Make photo masks.

• Make dupe and reverse films.

• Tray develop film to hold more detail when necessary.

• Do color corrections on camera.

• Test new film and procedures.

• Make matchprints and colorkeys.

• Make composite veloxs.

• Attended 3M zero defect seminars.

• Work with film assemblers to increase production.

• Use colored filters on process camera to hold or drop colors.

• Use under color removal for web presses.

• Trained other employees in B&W and color on a process camera.

• Mounted slides for scanner operators in mineral oil.

At Partners Press, R&M Color Graphics, American Printing and Capitol Hill Printing I was responsible

for the tasks listed below.

• Film assembly, including books, brochures, business cards, letterheads, envelopes, pads, menus, toppers,

maps, greeting cards and invitation.

• Used Franklin Printing Estimating software for PC, for all printing estimates and quotes.

• Worked in other departments when needed, customer service, bindery, shipping and receiving and

arrange for UPS and FedX pickup.

• Make printing plates for different kinds of presses, up to 40 inches.

• Used DS step and repeat plate maker.

• I was trained and operated a SitexStar work station and output film, including trapping.

• Operate Macintosh when needed.

• Maintained filing system for processed jobs.

• Arrange for film output from vendors when needed.

Partners Press, R&M Color Graphics, American Printing, Capitol Hill Printing and Capitol Engraving are

no longer in business. I worked very hard on every job. I wanted nothing but success for all my bosses and

owners I worked for. The companies listed above had constant turnover of personnel.

At Cabela’s Outfitters I was responsible for the following tasks listed below.

• Printed posters on 44” Epson ink jet printers.

• Printed roll and sheet posters.

• Shipped all jobs out using UPS.

• Did design work when not doing other things.

• Operated rip on a quad 1.9 gig server with Oris software rip.

• Operated G5 Macintosh.

• Hand cut all Posters.

• Mounted posters on foam core.

• Produced department worksheet in Excel to keep track of time and expense.

• Printed and cut toppers for store displays.

Cabela’s Outfitters

Poster Production

12.00 per hour

Started: May 2003

Ended: Feb 2005

Partners Press

Printing Prepress

14.50 per hour

Started: June 2001

Ended: Aug 2002

R&M Color Graphics

Printing Prepress

13.00 per hour

Started: July 1998

Ended: Feb 2001

T&R Engraving

Prepress

11.00 per hour

Started: May 1980

Ended: Dec 1986

Thank you very much for your time and I hope you will consider me for a position in your company.

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