Engineer Quality

Laura Guillen- Castillo

* ***** *****

Nogales, az, 85621

520-***-**** ***************@*****.***.**

PROFILE: An experienced professional with proven quality and production

management skills in the Manufacturing industry. Leads, trains, coaches and

motivates associates to offer their own unique skills and talents and

collaborate as a team to achieve company goals and objectives. Analyzes the

root causes of problems, creating and implementing positive solutions that

coordinate marketing projects and increase customer service satisfaction.

AREAS OF EXPERTISE

. Design and Redesign Process . Bilingual (English/Spanish)

. Project and Planning . Finance and Statistical

Management Analysis

. Marketing Strategies . Quality

Planning Control/Assurance/validation

. New Product Introduction . process

. Build prototypes. . Cost Analysis, Forecasting,

. Supervise production Budget

and quality area . Layouts

PROVEN ACCOMPLISHMENTS

Created and implemented engineering and quality systems for a manufacturing

department that was already in place as well as the process for one that

was transferring facilities through the statistical analysis. Performed

vendor's assessment and control plans, analyzing and resolving quality

problems through the 5 why's techniques; implemented SPC systems and led

the MRB meetings. Validation on equipment and process.

RESULT: Quality was improved significantly saving and economizing material.

Improved effective utilization of resources for material and equipment

improving the routings and the layouts for better production flow lines,

balancing them and reducing the operation cost. Applied team development

skills, underutilized resources, strategic planning and mentoring in order

to revitalize employee performance. RESULT: Reduced waste of resources by

30%.

Transformed production lines to efficient cells in order to improve quality

and productivity through the implementation of visual aids, manufactures

semiautomatic fixture and LEAN manufacturing techniques. RESULTS:

Obtained continuous improvement, reduced operational costs, routings and

material.

Consolidated and streamlined the manufacturing process with strong written

procedures and work instruction for training and operating equipment,

realizing validation process and control planning thought the strong

document control. RESULT: Significant improvement in productivity,

increase in machine operational efficiency and considerable decrease in

employee turnover.

Provided manufacturing cost for the implementation of new product

introduction with the respective BOM (Bill of Material) and designed new

process. RESULT: A successful introduction of new items on the process

lines.

Create new product introduction. Participated in product design and

development process, creation of marketing plan and strategies. Expanded

planning and sales strategies, programming routes for sales people, re-

designed the promotion plan and implemented top-down sales. RESULT:

Significantly increased customer base and company revenue. Create strong

planning, time management and organizational skills through the PERT

system.

EDUCATION

Bachelors Degree / Electronic Industrial Engineer - Institute Technology

(Nogales)

Masters Degree / MCS Computer Science - Institute of Technology (Nogales)

Masters Degree / MBA/marketing- University of Phoenix

TECHNICAL QUALIFICATIONS

ISO 9000 . Lean Manufacturing and six sigma .Excel . Microsoft Word .

AutoCAD . Solidworks . Proteus II Eagle (preventive maintenance molding

machine) . MTM . Poke Yoke . Kanban . FMEA System . Statistical and Finance

analysis . 5 Why's(root Causes) . Assembly Computer Software . SAP,As400,

People Soft System,MRP, TPM . Minimost/MTM Techniques . Inventory

Management . Technical Sales . Marketing Strategies Planning..Quality

control pland and process, CAPA. SPC. RFQ process for industrial companies.

Establish process key performance indicators (KPIs) and quality metrics,

such as; cycle time, takt time, line capacity, line yield, rejects rate,

first pass yield, labor cost, material cost, process performance (Ppk),

process capability (Cpk) and defects per million (DPM).

Laura Guillen - Castillo

Nogales,az 85621

520-***-**** ***************@*****.***.**

POSITIONING STATEMENT: A leadership position utilizing analytical,

resourceful problem-solving skills to support critical business strategies

and results-oriented problem solving in the field of Operations, Project

Management for Engineering/Marketing and Quality Control, consistently

contributing to company-aligned goals.

PROFESSIONAL HISTORY

SCHOTT Southbridge, Ma

2010-- 2012

Manufacturing Staff Engineer(medical and military optic)

. Identified and analyzes manufacturing problems.

. Prepare project authorizations with schedules required to find

engineering projects.

. Design experiments and defect analysis in test.DOE

. Manages R/D projects with timelines.

. Manages capital projects

. Responsible for yield improvement and cost reduction projects.

. implement engineering changes.written procedures and Work Instruction

Documentation.

. Implement Lean manufacturing and 5 's implementation. poke joke and

kamban fixture

. Relay out improvements.

. TPM preventive maintenance.

. Require quotes and qualify vendors. Internal Quality audits.

. Troubleshooting. Root cause corrective actions.

University of Valle Nogales, AZ

2009 - 2010

Master degree teacher online and campus

(Part time)

Smith Fast English Nogales, Son 2008 -

2010

Marketing manager and teacher for Adult Education

. Marketing plan and strategies.

. Marketing Investigation project.

. Stratification of marketing.

. Promotion plan and implemented top-down sales.

. Publicity marketing.

. Develop programs for the three levels of English.

(Beginning, intermediate and advanced).

Rain Bird (contract) Tucson, AZ 2009 - 2010

Manufacturing and Supervisor - Document Control

. Responsible for developing and supervising the transfer project of the

document control system to Nogales.

. Supervised and assured that the data base was updated correctly with all

documents and implemented a control system of the in-out documents.

. Responsible for control of graphs and supervision of the

document control technicians.

. Injection Molding deviation and quality and engineering

documents for molds and molding parts .

Southwest Door Tucson, AZ 2005 - 2009

Manufacturing Product Engineer for Wood and metal systems

. Resigned process for new product introduction. Reviewed and improved

routings.

. New color and raw material color testing for metal

. Customer complaints with resolution problems.

. Redesign new products that meet the customer requirements.

. Customer Product design .

. Maintain customer base and relationships.

. Supervised manufacturing control process.

. Supervised and support production lines.

. Implemented written procedures and improved the quality of process.

. Developed layouts and reviewed flow production graphs.

. Supported Marketing and Sales Department through the marketing

strategies.

. Review monthly cost reports and variance reports and explain

variances

Guicamex (textile)

Nogales, Son, Mexico

2001 - 2005

Manager

. Monitor operations to ensure production requirements daily

. Resolve and prevent production issues.

. Provide input in annual budgeting process and control department cost

. Manage capital projects.

. Advise supervisors and team leaders on required corrective actions.

. Preventive maintenance machine scheduling programs in order to

optimize utilization.

. Finance and cost analysis and Budget analysis.

. Qualify vendors and contract with customers

. Improve lean manufacturing and 5s techniques .

. control and inventory management .

ITT Cannon Nogales, Son, Mexico 2000 - 2001

(military/aerospace and

Injection molding)

Manufacturing Industrial Quality Engineer

. Improved quality process and planning of production.

. Enhanced the quality system on assembly and injection molding

machine.

. Resolved quality problems.

. Design Poka joke Fixture to ensure the quality.

. Validation process.

. Planning and control inventory management .

ACCo North America Nogales, Son, Mexico 1996 - 1999

Project and Quality Engineer(incoming inspection manager) for

paper and metal process

. Product quote for new customers,

Product design to meet customer specifications

. Created and developed new quality incoming department and improved the

manufacturing process, reducing the process time and cost.

. Identify potential suppliers and develop strong relationships with

prototype manufacturers with the ability to support rapid prototyping,

reduced lead-time for prototype assemblies and material trials

. Inspect molding and metal parts and work with the vendors

. Work with supplier and vendors and customer complains.

. Supervised Quality Technicians.

. Designed BOM for new products.

. Analyzed quality graphs:FMEA SPC and PPM's.

. Coordinated project management supporting marketing

projects.

. Control department costs

ADDITIONAL EXPERIENCE

Quality manager (rsquare metal company) . Production Superintendent (Becton

Dickinson) - Supervised manufacturing and quality for medical device

manufacturer . Administration/Production (Becton Dickinson) - Supervised

Human Resource department, recruited and trained personnel . Electronic

Engineer (Rockwell Collings/aerospace) - Supervised electronic repair and

maintenance technicians; managed the secondary operation on electronic

assembly line . Owner/GM (Guicamex) - Designed, manufactured and directed

sales/marketing . MBA Instructor (University of Phoenix/online marketing) .

College Engineering Instructor (Technology Institute of Nogales) . Master

Degree online and campus Instructor in University of Valle (general

marketing and finance).Hydraulic and pneumatic systems.

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