Human Resources Customer Service

Eutropia (Troping) S. Macias

**** **** **.

National City, CA 91950

Cell Phone 619-***-****

********@*****.***

SUMMARY OF QUALIFICATIONS:

Twenty+ years of progressive Human Resources experience with diverse administrative skills acquired through experience ranging from Administrator to Human Resources Generalist.

OBJECTIVE:

Years of Experience in the Human Resources arena that will utilize my organization and management skills with a professional and progressive firm.

EDUCATION:

Sweetwater Adult School - High School Diploma

University of Phoenix, San Diego, CA in 2003

Business Management HR courses towards the HR certificate.

SKILLS:

Proficient in the following applications and databases: PeopleSoft; Lotus Notes Database/WEB; Recruiting Collaboration Portal, ResumeWare; Monster, Military, and America’s Job Bank Internet Job Boards; Microsoft suites (WORD, EXCEL, and etc); Adobe Reader; Guardian I-9 Database

WORK HISTORY:

General Dynamics Information Technology/formerly Anteon Corporation

San Diego, CA - Human Resources Generalist July 1996 – November 2012

Primarily responsible for handling recruiting and benefit administration for a business unit that at times, has numbered over 1,000 employees. Very knowledgeable in utilizing Peoplesoft, ResumeWare and Lotus Notes databases in execution of job duties.

Secondary responsibilities include other human generalist duties such as workers’ compensation, leaves of absences, compensation and employee relation issues.

Recruiting Staff Administrator: Generating the offer letters/PANS, data entry process into both the ResumeWare and PeopleSoft; providing recruiting queries/reports. Providing support with job fairs. Assist on sourcing for resumes to fill positions. Up keep the recruiting files and other special projects. Backup Staff Administrator for other Staff Administrator in their absence. Process Background checks by entering the Background information in LexisNexis data base. Follow up with new hires on their background check if there are any discrepancies.

Benefits Administration: Acts as HIPAA officer for the division, responsible for interfacing with employees on benefit issues. Responsible for conducting benefit orientations; coordinating the

Open Enrollment briefings (benefits) on the government sites and GDIT offices, and communicating benefits changes.

Human Resources Generalist:

Performed a variety of professional level tasks in multiple functional areas of HR, including compensation, recruiting, professional development, and employee relations. Coordinated with corporate and SBU human resources staff for activities such as open enrollment process for benefits; Maintained current knowledge of relevant human resources procedures and practices, and relevant labor laws. Conducted new hire orientation and exit interviews.

Morale Coordinator – Acted as the Chairperson for the Recreation Committee for a 10 year period, coordinating various employee morale events, such as annual picnics, end of the year events, Award ceremonies; and Fund raising for special events. I coordinated various community service activities such as Blood Drives, Holiday Adopt-A-Family, Food Drives and Toy Drives.

Bonded Carpet and Windows Coverings

San Diego, CA - Administrative Assistant 4 April 1996 – July 1996

I entered data on MAS 90 for all job orders. Receive and placed orders, dispatching on a two-way radio, customer service, and answered up to 8 telephone lines.

Eldyne, Inc.

San Diego, CA - Human Resources Assistant November 1992 – April 1993

Duties included filing, data entry, recruitment, answering switchboard, coordinating employment packets, mail coordination, assisting in recreational functions, and assisting the director in all aspects of Human Resources.

Systems Exploration, Inc. November 1981 – June 1992

San Diego, CA - Personnel (HR) Assistant/Travel Coordinator

I acted on behalf of the Human Resources Director in her absence on all matters involving personnel. I assisted in the coordination of policies and benefits; employee relations, recruitment, supervision of co-workers and compensation for a high-level technical consulting firm of 350 people; Responsible for Data entry, filing, upkeep of personnel files, workers compensation, project reports, and other special projects. I was responsible for the arrangement and purchases of all transportation tickets (airline and train), hotel accommodations, and car rentals, in addition to the coordination of required visas and passports.

AWARDS AND HONORS: Spirit Award; Team Achievement Award for the NADEP Hiring Support Team (150 employees); Special Recognition Award for Exemplary dedication as the GDIT Rec. Committee Chairperson for 10 years; Award for Outstanding Work in Recruiting Volunteer Blood Donors for the San Diego Blood Bank.

ASSOCIATIONS: Society of Human Resources Management (SHRM)

COMMUNITY SERVICES – Father Joe – Assisting with feeding the homeless; Coordinated the Blood Drive; the Adopt A Family Program; the US Troops Program.

CLEARANCE: DoD Security Clearance at a SECRET - NACLC, granted in 5/27/1997 with Anteon and then reinstated in 8/6/2007 with GDIT.

Contact this candidate