Swarna Rekha PMP
********@*****.***, Mob: 408-***-****
Summary
. Seasoned IT professional with more than 6 years of experience
providing top-notch services in Business Analysis and QA
. Worked closely with various project stakeholders, SMEs, and
cross functional teams to understand and document business
requirements, functional requirements, and design
specifications for new applications along with enhancements
to the existing applications
. Strong focus delivery management, testing methodologies,
extensive technical documentation, training end users and
project management
. Enthusiastic & quick learner, highly motivated, pro-active,
problem solver and independent team player
. Customer centric, committed to deliver in time with quality
in every tasks including personal interaction with peers and
users
CERTIFICATIONS
. PMP Certified from PMI institute (PMI No.: 1606263)
EDUCATION
. Bachelors of Technology in Biotechnology, 2007
. VTU, India
Competencies
. Exceptional analysis skills with an ability to transform the
needs of business into functional/technical requirements
. Adept at preparing business requirements documents (BRD's),
defining project plans, writing system requirements
specifications, and delivering project/status reports.
. Lead and worked with teams to examine and solve business
problems by accurately analysing the needs of clients and
helping them achieve improved quality and value
. Expert in analysing, designing, and reengineering systems
applications and business processes
. Experience in management of requirements throughout the
Software Development Life Cycle (SDLC)
. Have worked with Agile Scrum Methodology, planning of sprints
. Possess reasonable understanding of different relational
databases, writing simple SQL queries, creating tables, and
generating reports
. Familiar with testing tools to design and develop test plans
and test scripts and good at quickly learning technologies
and systems that are organization/project specific
. Good understanding of functional aspects of SAP-ERP with
focus on procurement and logistics
. Experience in new process technology implementation and
training, and conducting system and user acceptance test
. Experienced in Project management activities including
resourcing, finance, operations, administration, co-
ordination and training activities
. Proficient in planning resource requirements, utilization and
staffing
. Participated in Pre sales discussions to understand and
record business requirements
ROLES & RESPONSIBILITIES
Functional Analyst
. Developed and prepared functional specifications for
software development
. Researched, analyzed, and documented both internal and
external client requirements for specification and user
interface development
. Acted as a liaison between technical and business units to
ensure requirements are met, and were being met
. Worked with software developers to complete and verify design
. Provided input and estimates towards opportunity assessments
with costing and time
Business Analyst
. Researched and prepared impact assessments on requested
projects
. Gathered requirements from product owners and external
clients to ensure accurate assessment information
. Participated in all stages of requirements gathering and
management, and client acceptance phases, from RFP to
implementation
. Performed gap analysis on products vs. requirements
. Created use cases for quality assurance test team utilization
and client information
. Developed and implemented structured processes for BA,
development, and QA groups
. Provided workflow presentation to various levels of staff,
both project and product areas
. Gathered and presented information to senior staff and
shareholders to allow for a decision on the direction of the
company product and target markets
. Facilitated sessions with external vendors to determine
communication methods and data extraction details
. Created User Acceptance Test cases and plans
. Worked with customers (internal and external) to complete
execution of User Acceptance Testing to ensure successfully
project delivery
Analyst Project Team Management
. Managed group of four functional analysts for project
documentation and deliverables during a large project
. Oversaw document review meetings
. Developed processes and templates for project deliverables
and documents
. Put forward recommendations and performed edits on
specifications
. Assigned tasks to analyst project team members, facilitated
sessions with external vendors to determine communication
methods and data extraction details
Skills
. Requirement management tools : requisite pro, clearquest
. Defect management tools : Quality center, clearquest
. Modelling tools : Visio and UML
. Utilities : MS office suite
. ERP-SAP: Good functional knowledge of MM module
. Familiar with SAP-CRM
Experience
Business/Process Analyst for Hi-Tech, Auto and Aero sub-vertical
HCL Technologies
February 2011 - September 2012
Honda Manufacturing
Greenwich implementation of SAP ECC 6.0 in Honda
manufacturing unit
Responsibilities
. Understand what the business does and how it is done, Gather
and document requirements from project owners and external
clients to ensure accurate assessment information
. Participated in all stages of requirements gathering,
management and client acceptance phases from RFP to
implementation
. Serve as a liaison between functional consultants for
defining the requirements and the development team/QA teams
responsible for implementing them
. Built cohesive and efficient project team with shared
resources from multiple cross-functional teams and sites for
data migration issues from legacy systems
. Worked with Agile/Scrum methodology, involved in setting up
sprint goals and stand-up meetings
. Assist in product backlog and prioritize requirements for
upcoming sprints
. Coordinating with other teams, like ABAP - technical team for
the realization of the technical solution, writing
functional specifications etc.,
. Responsible for maintaining roadmaps and Business Case
Analysis documents
. Confirmed the Change Control Process (DCR's - Design Change
Requests & Requirements Changes)
. Review Change Control for significant scope changes and
communicate needed changes to development team
. Work items are tracked by APSE
. Responsible for developing and maintaining process for
obtaining, analysing and reporting risk information
. Co-ordinate testing efforts with QA
. Involved in analysis of Test Plans and Test cases, detecting
bugs in the system, preparing the Defect reports using Test
Director and interacted with developers for Debugging
. UAT Test case review and responsible for training plan,
validation review and training material creation
. Ensure issues are identified, tracked, reported on and
resolved in a timely manner
. Conducted various sessions, weekly meetings and walkthroughs
with management team, analysts, system staff and developers
to communicate their perspective with each other
. Send Go-Live communications (to respective stakeholders)
. Participate in weekly meetings with management to inform
stakeholders of overall project progress
. Develop PowerPoint presentations for District Manager for
monthly meetings with upper management
. Used tools such as MS-Visio, Excel to define business use
cases, activity diagrams, and sequence and state diagrams
Cessna, KN
Implementation of iMRO to enhance the SAP user interface to
meet industry requirements in areas of maintenance
engineering, planning and operations for Cessna Aircrafts
Responsibilities
. Gathered and documented critical business requirements and
customer requirements (CRD) and sign off, involved in initial
RFP discussions and analysis gathering
. Involved in assessing the impact of iMRO solution to
existing environment and document the changes
. Conducted JAD sessions- weekly meetings and walkthroughs with
the management team, analysts, system staff and developers to
communicate their perspectives with each other.
. Working closely with key stakeholders and IT personnel to
define the objectives, scope, budget, resource needs, and
success criteria associated with the project
. Work items were tracked by APSE
. Responsible for developing and maintaining the processes for
obtaining, analysing and reporting risk information.
. Reviews work for corrections, adherence to standards, and
quality assurance requirements, and for progress in
accordance with schedules
. Track work progress on daily basis and report to customer and
senior management
. Monitor and control the projects to ensure efficient
utilization of resources across different accounts
. Plan and continue Project infrastructure Setup, Maintenance &
improvements
. Manage agendas and meeting recaps in Project Senior
Management Review's, Operation discussions, Escalation
meetings and team meetings
. Co-ordination of overall project quality standards between
the project manager and any internal or external quality
personnel or standards organization
. Send Go-Live communications (to respective stakeholders)
. Managing scope, budgets, schedules, and documentation
EMC, MA
Support implementation of SAP ECC 6.0, in finance, sales and
logistics, CRM, SRM. Global implementation of SAP is in
progress with pilot being functional
Responsibilities
. Analysed and documented Business Requirements and detail
design of the software for a thorough understanding of the
business
. Participate in JAD sessions- periodic meetings and
walkthrough
. Establishing Communication protocol and teaming for offshore
working
. Analyse existing Business units, Business process, System/
Application and there Interfaces with their capability
. Worked closely with key stakeholders and IT personnel to
define the objectives, scope, budget, resource needs, and
success criteria associated with proposed and approved
projects
. Working closely with Quality and other key stakeholders to
define business needs for data migration from oracle systems
. Facilitating communication and alignment across business
functions and department lines for data migration from legacy
systems
. Maintain strict adherence to internal policies and internal
controls within organization
. Facilitating IT governance processes by providing regular
project status updates and tracking spend against approved
budget
. Analysed system requirements and developed Test Plans,
involved in developing Test Scripts for testing
. Design management standards, prepare training programs for
projects and maintain all system protocols according to
required quality
. Used quality centre for defect logging and tracking
. Assists in enforcement of project timelines, deliverables and
facilitate risks, delays and impacts
. Prepare and evaluate development progress reports to ensure
accuracy as per plan and highlight the deviations
. Participate in development of Process metrics and evaluate
all corrective and preventive measures
. Identify the team as per the skillset planned within the
required timeframe, co-ordinate on boarding & Roll off
(Access, Asset allocation, Assignation, etc.)
Celestica, TX
Provided SAP deployment and support, customized Celestica's
SAP Suite in a global delivery model across Asia, North
America and Europe
Responsibilities
. Process financial transactions per schedule- Monthly revenue
forecasting, pre-billing, cost-reports, Invoicing and
operational parameters
. Provide supporting data and reports for various Senior
management & client visit presentations
. Program-level Risks, Issues and Actions, Asset Management
. Co-ordination of overall project quality standards between
the project manager and any internal or external quality
personnel or standards organization
. Co-ordination activities during client meetings, internal
engagement (Client / Axon / Internal)
. Review and help in creating request responses on resourcing
and pricing
. Co-ordination in Visa processing
. Facilitate team interaction activities (Birthday celebration,
Team outing etc.)
. Conduct fresher grooming programs and initiatives within the
sub-vertical
. Create & Publish Sub-vertical Quarterly Newsletter
Software Engineer in JDE practice
Wipro Technologies
January 2007 - January 2011
Cargill Inc, MN
Provided JDE Worldsoft, Oneworld, Non-JDE warehouse and .net development,
Maintenance and Support services to Cargill
Responsibilities
. Conducted Joint application Development (JAD) sessions and
brainstorming sessions with management, SME, vendors, users
and other stakeholders for open and pending issues
. Arranging process validation workshop for creating "As-is"
document and getting sign-off of "To-be" document
. Created Use Case Diagrams and Data Flow Diagrams, in MS
Visio.
. Assess and make recommendations to improve the effectiveness
and functionality of information systems usage that include
business processes or workflow
. Preparation of development functional specification
. Created and executed SQL queries to view and update data in
tables
. Created and maintained the Requirements Traceability Matrix
to map project requirements to test cases and scripts
. Responsible for quality reporting, analysis and auditing of
data
. Mentored user community during the User Acceptance Testing
(UAT) phase and served as a bridge between user community and
testing team to ensure user needs were met during UAT
. Creation of User Training manual
. Participate, track and record release management meetings and
co-ordinate with different teams for on-time delivery
. Participate and report in weekly and monthly problem
management meetings
. Involved in cost, resource estimations for development
activities
. Contract management, add and remove programs following the
change requests and additional projects
. Monthly pre-billing and cost-reports, complex invoicing
process in Wipro; involving various regions- North America/
Brazil/Argentina/Mexico/Malaysia
. Collection and verification of project metrics dashboard
data, Monthly program-level dashboard
. Management for project policies, procedures, templates, and
other shared documentation
. Managing resource utilization, staffing team on-boarding and
roll off planning
. Monitoring of all PMO project timelines and budgets
. Implemented LEAN & Six sigma methodology in invoicing
procedure
. Co-ordination activities during client meetings, internal
resource engagement & HR activities
HR Co-ordination activities
. Manage resource utilization, staffing & Billing in EAS Oracle
& JDE practice
. Handled Recruitment, onsite and offshore contract staffing
. Involved in delivery meetings, HR discussions, onsite &
offshore vendor interactions on staffing
. Practice level operational dashboard, resource utilization
reporting
. Assisting in scheduling walk-in interviews & recruitment
drive
. Practice level team on-boarding and off-boarding
. Prepare statistical reports relating to practice details and
maintain other trackers for eliminating excessive overhead
. Assist in the development of employee communication programs
Training Attended
. Project Management Practices
. SAP CRM Overview
. Six Sigma Quality Process
. Agile Methodology
Training Conducted
. APSE (Axon Project Management Tool)
. Fresher Grooming programs