Customer Service Developer

Manish Chahal

User Interface Developer

Tel. #: 775-***-****

Email: ******.********@*****.******

PROFESSIONAL SUMMARY

. Around 6 years of work experience in front end development.

. Experience in working on HTML (4/5), CSS (2.1/3), JQUERY, JavaScript,

JSON, AJAX.

. Experience with full software development life-cycle, architecting

scalable platforms, objects oriented programming, and agile

methodologies.

. Experience applying the latest development approaches including MVC

and event-driven applications using AJAX, Object Oriented JavaScript,

JSON and XML.

. Proficient in developing web page quickly and effectively using, HTML

5, CSS3, JavaScript, RWD (Responsive Web Design) and JQuery and also

experience in making webpage cross browser compatible.

. Incorporated table-less web development approach to create

applications using CSS (2.1/3) and with the help of tags as per W3C

standards.

. Experience in debugging and troubleshooting the existing code.

. Experience in using various IDE's, Dreamweaver, Notepad++, and

Eclipse.

. Responsible for checking cross browser compatibility and hence worked

on different browsers like Safari, Oprah, Firefox, Google Chrome and

Internet Explorer

. Excellent communication skills, team player, quick learner and self

motivated

TECHNICAL SKILLS

Web Technologies: HTML4, HTML 5, CSS 2.1, CSS3, JavaScript, JQuery,

Ajax, JSON

Development Tools Eclipse IDE, Notepad++, Adobe Dreamweaver

:

Databases: My SQL 5.0, SQL Server, Oracle

Operating Windows XP, Vista, and Mac OS X, Apache Tomcat

Systems: RWD (CSS media queries), JQuery Mobile

Mobile Waterfall, Agile(SCRUM)

Technologies:

Methodologies:

WORK EXPERIENCE

Compuware, Detroit, Michigan

Jan. 2011-Current

Web UI Developer

Compuware Corporation is an American software company with products aimed

at the Information Technology departments of large businesses. Worked on

multiple projects consumer facing (Covisint.com) and internal web

application called as Change Point Professional Services Automation (PSA)

consisted of various screens and functionalities such as providing

sophisticated business analytics based on organizational data.

Responsibilities:

. Worked with the BA team to get the business and technical

requirements.

. Worked with Visual designer and user experience group to generate

wireframes, mockups and style guide.

. Developed non-functional HTML, CSS pages from the mock ups and

involved in UI review with UI architect and Business Units.

. Converted the mock-ups into hand-written HTML (4/5), CSS (2.1/3),

XHTML, JavaScript, JQuery, AJAX, XML and JSON.

. Designed the front-end applications, Graphic user interactive (GUI)

web pages using web technologies like HTML, XHTML, and CSS.

. Implemented AJAX functionality using JQuery, JSON and XML.

. Improved user experience by designing and creating new web components

and features.

. Handled cross browser compatibility issues (IE, Firefox, Oprah and

Safari) on both Windows.

. Coordinated with the QA team to ensure defects and bugs are solved.

. Performed code review with peers to ensure code optimization and web

optimization techniques are followed.

Environment: HTML (4/5), CSS (2/3), JavaScript, JQuery, Tomcat Apache JSP,

Oracle, AJAX

DIRECTV, Inc. Los Angeles, CA

Feb. 2009-Dec. 2011

Front End Web Developer

DirecTV, branded as DIRECTV, is an American direct broadcast satellite

service provider and broadcaster based in California. DIRECTV provides

television and audio services to the subscribers through satellites.

Responsibilities:

. Worked closely with Business Analysts in understanding the technical

requirements of each project and prepared the use cases for different

functionalities and designs.

. Wrote extensive HTML, CSS and JavaScript code to build dynamic pages

using Eclipse.

. Coded Java Script for page functionality and Pop up Screens.

. Implemented AJAX functionality using JQuery, JSON and XML.

. Extensively used JQuery in implementing various GUI components in

application portal

. Designed new classes and functionalities using various JQUERY

components for CRM application for customer service.

. Wrote code to interact with back-end JAVA, AJAX, JSON

. Developed and designed the various screens and its architecture in

accordance to UI Specs.

. Maintained and manipulated databases for XML parsing for applications

in MYSQL.

. Wrote application level code to interact with the backend (Java) code

AJAX and JSON.

. Worked with teams where requirements are constantly being implemented,

tested and improved

. Coordinated with the QA team to ensure defects and bugs are solved.

. Handled all aspects of the web application including maintaining,

testing, debugging, deploying and printing.

Environment: HTML, CSS, JavaScript, JQuery, SVN, Eclipse, M.S Windows.

American Express, Phoenix, AZ Dec. 2007-Jan. 2009

Front End Web Developer

American Express is an American multinational financial service

corporation. The company is best known for its credit card, charge card and

traveler's check businesses. American Express cards account for

approximately 24% of the total dollar volume of credit card transactions in

the US.

Responsibilities:

. Coordinated with BA group for better understanding of functional

requirements analyzed and designed and implemented the business

requirements

. Handled all aspects of the web application including maintaining,

testing, debugging, deploying & maintenance.

. Developed the presentation layer using HTML and CSS according to

internal standards and guidelines

. Designed the web applications using CSS and with the help of and tags

as per W3C standards.

. Developed web solution from templates with dynamic user controls,

table less layouts, and HTML document standards using ASP.NET and

integrate with JQuery, JavaScript, & CSS.

. Developed UI using JavaScript, HTML, CSS, JavaScript validations and

XML.

. Worked extensively with the File management and image libraries.

. Used JavaScript for client-side validations.

. Worked on Cross-Browser compatibility and fixed the bugs, for several

browsers.

. Tested/De-bugged web browser using Firebug.

. Coordinated with the QA team to ensure defects and bugs are solved.

Environment: JavaScript, JQuery, HTML, CSS, AJAX, Apache, Windows 2000/XP.

EDUCATION

. University of Nevada Reno

o Bachelors of Science in Business Management, Reno, NV

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