Customer Service Manager

Rodryck Scott

**** *. **** ******

Los Angeles, CA 90047

323-***-****

********@***.***

CAREER OBJECTIVE

. Seeking a position in customer service or sales where my professional

skills can be utilized for the betterment of the company and where the

environment is conducive to growth.

EDUCATION

Kennedy King College - Chicago Ill, 1980

Communications - Television and Radio

. General Education - Humanities

. Radio & Television Production

. Member of Mixed Choir

Seminars and Workshops

. Problem Solving, 1999

. Microsoft Word, June 2000

. Microsoft Power point, May 2001

. Time Management, 2005

PROFESSIONAL EXPERIENCE

Chicago Mercantile Exchange (CME Group), Chicago, Ill 2004 - 2009

Chicago Board of Trade, Chicago, Ill 1986 - 2004

Mid America Stock Exchange, Chicago, Ill 1982 - 1985

. Market Reporter; communicated with Floor Traders to execute trading

transactions

. Worked closely with stock brokers within the organization checking

highs & lows of stocks and commodities

. Assistant Manager

. Data Entry

Beck's Book Store, Chicago, Ill 1979 - 1982

. Customer Service - provided one on one service to the customers

. Ordered Books; returned books using UPS, Fed-Ex and Post Office

. Stockroom handling

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