Medical Receptionist

Rosa Alvarez

*** ***** ***** ******, ***. *G

Bronx, NY 10474

Phone #; 718-***-****

Email: *******.********@*****.***

Summary of Qualifications:

Extensive experience in office policies and procedures

Excellent consumer services

Ability to prioritize and troubleshoot computer skills: MS Word, Excel, Power Point, Internet/Research

Relevant skills and Experience

Developed a reputation for excellent customer service

Taking time to answer questions and/or direct to appropriate areas

Greeting consumers in a friendly and professional manner

Managing patient schedules

Obtaining patient information in a courteous and confidential manner

Served as liaison between patients, staff, nurses and psychiatrist

Supervisor/Administration

As a Clerical Supervisor managed overall operation of the department analyzing office operation and procedures as:

Typing, flow of correspondence and filing structures, compiled and processed reports which included time and attendance, monthly statistics, daily charges/changes. Accurately prepared and maintained patient charts.

Data entry for changes and billing information

Initiate the activities for procuring office equipment and supplies

Employment History:

Federation Employment and Guidance Services

The Harry and Jeannette Weinberg Mental Health Facility

4/90-4/95 Secretary

1995-2005 Administrative Secretary

2005-2007 Sr. Administrative Secretary

10/07-9/12 Clerical Supervisor

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