Administrative Assistant, Legal Assistant, Customer Service, Reception

D IANE L. BERG-CORNEJO

**** ******** ***** * Maplewood, MN 55119

Phone: 651-***-**** * d ****.*-*@*******.***

Objective : Eager to utilize my expert Administrative Assistant skills and abilities to

contribute

to the customers’ satisfaction and employer’s success.

H I G H L I G H TS OF QUAL I F ICAT IONS

• Over 10 years administrative assistant, customer service and receptionist experience.

• Proficient in Microsoft Office, Word, Excel, PowerPoint, Outlook, quick to learn new programs.

• Demonstrated ability to multi task and access multiple software systems simultaneously.

• Professional attitude with strong oral and writ ten communication skills.

• Confidential, accurate, organized, works well under pressure and with limited direction.

• Excellent interpersonal and customer service skills, team player.

• Responsible, f lexible, team oriented and commit ted to quality and excellence.

OFF ICE SKILLS

Type 65 wpm, customer service, controlled multiple phone lines and directed calls, scheduled

appointments,

t ravel arrangements, accounts payable, maintained office supply inventory, fax machine, copier, petty cash

ADM I N ISTRAT IVE ASSISTANT SKIL LS

• Confidential legal administrative support to City At torney and four assistant attorneys.

• Provided customer service assistance as first point of contact both in person and by telephone

p roviding

• specific and precise information; addressed all inquiries and concerns; networked between

departments.

• Screened and directed all incoming calls utilizing multi-line phone systems; scheduled meetings;

sorted and

d istributed mail and packages; procured and maintained all office supplies; made t ravel

a rrangements.

• Professional interaction with all levels of management, co-workers and clients.

• Extensive t ranscription, composing, editing and proofreading of daily internal and external

correspondence,

forms and reports.

• Acted as recording secretary, composed minutes of commit tee/commission meetings and

d istributed.

• Accurately input, verified and balanced accounts payable, ran reports; responsible for receipting

a ll incoming

fees and petty cash.

• Ut ilized advanced programming capabilities including table of contents, table of authorit ies and

footnotes.

• Maintained and organized extensive filing systems.

• Creatively prepared typewrit ten copies for program brochures, handout materials and

newsletters for

conference participants; coordinated presenters for conferences.

• Effectively maintained payroll and corporate procedures.

WORK H ISTORY

Event Coordinator Project24 Marketing Bloomington, M N 2012

Sales Floor Consultant/Production Savers Woodbury, M N 2011

Leasing Consultant/Caretaker Woodland Pointe Apartments Woodbury, M N 2010-2011

Customer Service Representative City of River Falls River Falls, WI 2003-2005

Legal Assistant City of Waukesha Waukesha, WI 1991-2002

EDUCAT ION

Rasmussen, St. Paul, MN, Graduated Legal Secretary

Century College, White Bear Lake, MN, 30 business credits

Contact this candidate