Customer Service Administrative Assistant
Resume:
Senihia Williams
Bronx, N.Y, 10456
********@*****.***
Objective:
Seeking a position in an institution where I may use my past experiences to add value to your operations, while gaining new and valuable knowledge and experiences.
Core Knowledge & Skill Areas:
• 50-90 wpm
• Good Communications Skills
• Internet Research
• Willingness to Learn
• Strong Work Ethic
TECHNICAL SUMMARY:
Software: Microsoft Office Suite (Word, Excel, Access, PowerPoint, Outlook
Platforms: Windows 95/98/2000/XP/7
EXPERIENCE:
McDonalds, New York, NY February 2013-Present
Cashier
Take customer orders
Operate registers and credit card machines
Assist with other cleaning and stocking duties behind the counter
Prep food for customers
TOYS ‘R’ US, Brooklyn, NY October 2011-December 2011
Sales associate
Stock inventory
Customer service
Cleveland Family Residence, Feb 2009-December 2011
Case Manager
Conduct intake interviews for new clients
Assessment and identification of residents needs
Coordinate, monitor and evaluate services
Perform Job developer duties such as searching for employment opportunities for the clients.
H&R Block, Schenectady, N.Y. Jan.2007- Jan. 2009
Administrative Assistant
Assisted clients among arrival
Set appointments
Data Entry
Filed documents
Answered phones
Essence Bar & Lounge Brooklyn, NY May 2007- Apr. 2008
Waitress
Meet and greet guest upon arrival
Took guests orders
Maintained a clean work station
Maintained an accurate register
United Parcels Service, New York, N.Y. Apr. 2005 - Oct.2006
Pre-load and Part-time shift Supervisor
Unloaded trucks/loaded trucks
Sorted packages by address
Supervise a group of 10- 15 workers
Maintained a steady work flow
Education
Washington Irving job center GED
January 2010
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