Quality Assurance Customer Service
Resume:
Birmingham, AL *****
*.*******@***.***
DANA SIMS PRUITT
OBJECTIVE
Organized and highly motivated laboratory scientist/technician/educator in the quality
assurance/quality control field as well as the biological and physical sciences. Currently earning
my MBA.
EDUCATION
2012-Current South University Online Birmingham, AL
MBA, Master of Business Administration
4.00 GPA
2000-2005 University of South Alabama Mobile, AL
B.S., Biology
Minor in chemistry
I assisted in the creation of a genomic taxonomic inventory of aquatic insects of the Mobile-
Tensaw Delta. The goal was to determine if species were interbreeding or forming island
populations in order to develop a conservation strategy for the delta.
Biology courses including general biology I & II, genetics, genetics laboratory, microbiology,
cell biology, animal physiology, invertebrate zoology, biology of fungi, field botany,
environmental science, and conservation biology. Chemistry courses including inorganic
chemistry I & II, organic chemistry I & II, quantitative chemical analysis, and medicinal
chemistry.
Laboratory skills including titrations, separations, purifications, DNA extraction, PCR, Q-PCR,
agarose gel electrophoresis, polyacrylamide electrophoresis, spectrophotometry, gas
chromatography, NMR spectroscopy, IR spectroscopy, mass spectroscopy, chromatography,
control article formulations, test article formulations, and vehicle formulations. Hazmat and
hazardous waste training. GLP, GMP, cGMP and OSHA regulations/guidelines experience.
Internal auditing as well as ISO external auditing familiarity.
WORK EXPERIENCE
Feb 10-Current Royal Cup Coffee Birmingham, AL
Quality Assurance Technician
Calibrate and test Oxygen saturation levels and reduce, if needed, with increased Nitrogen.
Perform cupping of finished product samples and MARS samples prior to shipping.
Ensure that finished product samples are properly sealed using air and water pressure.
Calibrate and test the quality and consistency of finished product samples using an Agtron
Coffee Roast Analyzer.
Measure the grind, moisture and weight of specific samples for client and lab retain.
Maintain and organize necessary paperwork, and cycle out old paperwork and retain samples
with new ones after the designated time period.
Feb 10-May 12 Ventura Foods, LLC Birmingham, AL
Quality Assurance Auditor
Calibrate and operate Gas Chromatography machine to determine Iodine Values of shortening
blends.
Prepare samples and operate NMR Spectroscopy machine to determine Solid Fat Contents of
shortening blends.
Determine fat, salt and moisture percentages of products prior to and during production.
Approve unloading of ingredients such as oil and honey by determining peroxide values,
moisture content, melting points, color analyses and free fatty acid concentrations.
Ensure production lines and employees are following set procedures and GMP guidelines.
Perform Coliform, E. Coli, APC, Yeast and Mold, and Staph plating as well as Salmonella and
Listeria tests on finished products.
Collect daily water samples, weekly swabs of equipment and monthly environmental and air
samples.
Aug 09-Feb 10 AL Employment Alabaster, AL
Pre-Pack Laboratory
Avanti Polar Lipids, Inc.
Perform under GLP and GMP guidelines.
Weigh powders and oils to be put in chloroform solution for storage and shipping.
Perform thin-layer chromatography on products shipped daily.
Feb 07-Feb 09 Elance Birmingham, AL
Copywriter
Proofread and corrected web articles prior to posting.
Communication, status reports, final projects and escrow payments performed and received
online.
Aug 07-Feb08 Southern Research Institute Birmingham, AL
Advanced Research Assistant
Dose Preparations Laboratory.
Perform under GLP guidelines.
Design vehicles, test articles and control articles for animal dosing.
Q-PCR of animal tissues to determine quantities of test articles in various tissues at various
times.
Apr 06-Aug 07 eBay – J.P.O. Birmingham, AL
Store Manager
Perform item research and copywriting.
Item photography and photo editing.
Editing and proofreading of eBay listings.
Resolve customer service issues and shipping problems.
Process payments and refunds.
Contact this candidate