Medical Assistant

Arnita R. Turner

**** *** **. ** **********, DC *0011

******.******@*****.*** ( 202-***-****

Professional Summary/Objective

HARDWORKING, MOTIVATED, AND EXPERIENCED INDIVIDUAL SEEKING A RESPONSIBLE

POSITION.

Additional keys to success include:

. Good communication and organizational skills, team oriented and able

to follow detailed instructions

. Easily performs multiple tasks at once, with highest degree of

accuracy and confidentiality, meets demanding timelines

. Demonstrates excellent customer service skills

. Ability to manage several high volume of employees

. Ability to handle sensitive and confidential materials

. Excellent skills in record keeping, work area organization and time

management

. Personable, well-mannered, flexible, cheerful, good sense of humor

Education

MED TECH COLLEGE ( MA)

Washington, DC

10/2012-Present

Fairmont Heights High School

Capital Heights, MD

08/1995 - 06/1999

SKILLS

ADMINISTRATIVE

RETAIL.NET SOFTWARE MICROSOFT OFFICE

REMERCHANDISING

CUSTOMER SERVICE

CANON COPIER/FAX/SCANNER RECORDS

MANAGEMENT

CALCULATION OF WTD/MTD SALES PROBLEM SOLVING

HEAVY LIFTING (UP TO 50-75 POUNDS)

OFFICE SUPPORT

HIPPA & OSHA KNOWLEDGE

APPOINTMENT SETTING

CLINICAL

VITAL SIGNS

INJECTIONS (ID, SUB Q, IM)

PHLEBOTOMY

URINALYSIS

EKG

BANDAGING

INSTRUMENT STERILIZATION (AUTOCLAVE)

CPR & FIRST AID CERTIFICATION

TRAY SET-UP

PROFESSIONAL EXPERIENCE

BUILDING SANITATION ENGINEER

Capitol Hill Cleaning Services; Washington, DC February 20011 -

December 2011

Responsible for thoroughly cleaning offices, bathrooms and reception area.

Also maintained the upkeep of ceilings, floors, windows and floor carpets.

. Frequently ensured the safety of premises and assigned area by keeping

it locked after hours.

. Correctly used Green non-chemical cleaning products to ensure

environment was sanitized.

. Worked using different cleaning equipment such as vacuum cleaner and

buffing tools.

Additional responsibilities include:

. Stock office, paper, and break room supplies for multiple offices,

satellite kitchens, and restrooms throughout the building

. Respond to individual requests for assistance, physical support,

supplies and miscellaneous duties with grace and good humor

ASSISTANT MANAGER

Lids; Wheaton, MD July 2010 - February 2011

Conducted daily inventory counts of merchandise. Performed outstanding

customer to every customer in person as well as through phone orders.

Posted and calculated weekly payroll. Maintained daily log of inventory,

customer orders and employee schedules.

. Handled confidential and secure information and documents.

. Developed rapport and working relationships using customer service

skills.

Front Desk Receptionist

Hair Cuttery; Washington, DC September 2006 -

August 2009

Responsible for opening and closing salon portals. Demonstrating great

customer service skills and set appointments for stylist, all new and

regular clientele. Ordered salon supplies and building supplies and

maintained inventory. Made daily errands to the bank for deposits and

change for portals. Assisted front counter with office supplies, filling

orders, answering phones, and heavy lifting up to 50-75 pounds.

. Responsible for scanning all incoming and outgoing packages of

inventory.

. Responsible for running salon reports, which listed all incoming and

outgoing clients and payments of service.

Assistant Manager -

Rave; Wheaton, MD

August 2004 - August 2006

Responsible for store opening and closing. Interface directly with

customers to provide assistance and resolve problems. Shipped and received

all incoming and outgoing inventory and store to store transfers. Re-

merchandised new inventory weekly for store front window and floor

displays. Handled schedules of employees and other personal issues.

. Utilized strong customer service skills by assisting front desk.

. Supervised all daily functions of store activity to maintain customer

satisfaction.

. Handled all aspects of inventory, bookkeeping and scheduling.

. Maintain store stockroom to ensure to store was always prepared for

upcoming store audits and the sales floor was stocked with inventory.

Assistant Manager -

Davidson's Beauty System Group; Falls Church, VA

February 2001 - August 2004

Supervised 7-10 employees and perform employee relations personal and human

resource requirements. Responsible for controllable expenses, budget

planning and shrink and inventory control. Develop and maintain excellent

and positive customer relations.

. Responsible for store operations such as scheduling, payroll, opening

and closing as well as managing employees.

. Participated in remodeling, resets and relocation of the store.

. Order inventory for salons and store.

. Merchandise weekly shipment on store displays.

. Attend bi-weekly/monthly training classes.

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