Todd Cagle

**** ****** ********** **.

Sidney, OH 45365

937-***-****

abvpyx@r.postjobfree.com

INFORMATION TECHNOLOGY PROFILE

Over ten years of hands-on experience in Information Technology

demonstrating strong skills in hardware, software, and network

infrastructure. Additional expertise in project management, industry

compliance specializations, and security (hardware, software and

infrastructure). High proficiency in troubleshooting, identifying and

analyzing complex processes along with exceptional ability to develop and

implement solutions.

Technical Knowledge

Hardware: Dell PowerEdge Servers, EMC SAN, HP Left-hand SAN, Cisco Call

Manager VoIP PBX, Cisco Gateway's Switches & IP Phones Wireless

Access Points, 3Com Switches, HP Switches, Dialogic Cards, HP

Dell Lenovo PCs and laptops, Ricoh & Sharp multifunction

printers, AltiGen VoIP PBX, Raritan KVM & PDU, Tripplite, APC,

SonicWall, Mac, Ingate SIParator, Brocade

Software: SQL Server, Microsoft Office Suite, Microsoft Visio, Microsoft

Project, SolarWinds, Web helpdesk, SharePoint, Team Foundation

Server, VMware, HyperV, Symantec Backup Exec, McAfee Antivirus,

Symantec Endpoint Protection, Oracle, NetSuite, Hurricane MTA

Server, Titan FTP Server, Navisphere, PowerShell, Cisco UCCX &

UCM

Platforms: Windows Server 2012/2008/2003/2000/, Windows XP/7/8, Red Hat

Linux, OS X Server, OS X, DOS, Cisco IOS, VMware, NetSuite

ERP/CRM

Networking: LAN / Wan Admin, WLAN, VPN, TCP/IP, SIP, QOS, DNS, SNMP, SMTP,

POP, DHCP, WINS

Technology: Voice over IP, VoIP call processing, Least Cost Routing (LCR),

SIP trunking, Toll-free Routing, web services, multi-site WAN

network infrastructure design using MPLS, LAN design with remote

offices, Data Center/Co-lo design and management, Unified

Communications, Disaster Recovery (DR), CRM

Employment History

One Call Now / My Team1 LLC, Troy, OH

2002 - 2013

Position held: Information Systems Manager

Responsibilities/Accomplishments:

. Provided executive technology consultation, implementation and support

to help grow this startup company from annual revenue of $100,000 to

$18M (present)

. Designed and negotiated contracts for, implemented, and managed six (6),

tier III co-locations to house $3.5M of enterprise class hardware

(application servers, SAN, switching infrastructure, power, etc.)

. Managed $1M annual IT budget and successfully negotiated with multiple

vendors to consistently stay below budget while maintaining relationships

for hardware, software, and outsourced services

. Managed staff of 10+ technicians and effectively delegated

responsibilities to enhance their professional growth

. Developed strategic direction, wrote documentation for planning and

roadmap for Integrated ITIL processes, and PCI compliance, FISMA security

and Disaster Recovery, also performed routine audits of systems and

software

. Strategically designed, developed, installed, tested, and maintained

all aspects of company's multi-site network and customer-facing

applications with uptime of 99.99%

. Managed four (4) internal, and six (6) co-location network

infrastructures including: firewalls, servers, switches and telephony

equipment

. Designed and oversaw all server management, including: telephony

communications SIP servers, email broadcast servers, Least Cost Routing

servers, telecom application servers, webservers, DNS services, Network

Registrar services

. Designed, implemented, and managed Enterprise class EMC storage array

network (SAN) for multiple sites, including high availability Microsoft

SQL database, using Microsoft Clustering services

. Designed, implemented and managed Microsoft Active Directory forest and

child domain environment including migrations and upgrades to Microsoft

2008 R2 Server schema; investigated and proposed upgrade to Microsoft

2012 Server for added security and stability

. Designed, implemented and managed virtualization & cloud environments

using VMware ESX, and HP Left-hand ISCSI SAN, consolidating 20+servers

. Recommended and implemented NetSuite a global cloud based ERP and CRM

system for corporate financial reporting and customer management

. Designed, implemented and managed disk-to-disk multi-site backup strategy

and policies; migrated from tape technology, which saved valuable time

and cut traveling cost by 50%, savings of $15k annually

. Designed, implemented and managed, network performance and applications

monitoring, creating baselines utilizing industry standards as best

practices, using Solar Winds APM, NPM software

. Responsible for hardware and software installation, maintenance and

repair; also provided technical support for all users at the Main and

Branch offices, and remote sales force telecommuters

Live Steam Works / My Team1 LLC, Troy, OH

2002 - 2003

Position held: Director Business Development

Responsibilities/Accomplishments:

. Developed New Start up business in Streaming Media industry and

Telecommunication's Industry

. Designed and layout of website, and monitoring engines for Stream

Guard product

. Developed new customers and relationships with vendors and contractors

. Attended trade shows, built great client relations

. Managed all technology for both startup ventures

Amos Hobby Publishing, Sidney, OH

2000 - 2002

Position held: E-media Support Specialist

Responsibilities/Accomplishments:

. Managed all online metric measurements for direct marketing efforts

including online

advertising, paid search and SEO, and email campaigns

. Made ongoing recommendations for improvement and optimization to

multiple websites

. Provided weekly & monthly web activity/tracking/lead status reports

. Sold Ad banners and helped designers with concepts on the Pay-for-

Click advertising

EDUCATION

Edison State Community College, Piqua, OH

Associate of Applied Business, Network Computer Management

TMC U SIP Certified

DELL EMC SAN Certified

Cisco Networking Academy Coursework

Coursework - in SQL 2005 Implementation and Maintenance, Project Management

Pursing CCNA certification

References gladly furnished on request.

Contact this candidate