Human Resources Customer Service

Richard A. campbell

**** *. ******* **, *********, Nebraska 68046, 402-***-**** (Cell)

objective

To acquire a Human Resources position with JP

Morgan Chase where I can utilize my twenty years

of Air Force experience in managerial, technical and

customer service skills that will result in my ability

to advance within the organization.

Experience

1993 Present United States Air Force

Manager, Personnel Programs Headquarters

(AFWA) Offutt AFB, NE

Manages both officer and enlisted assignment

actions for 1400 military members within field

operating agency.

Clarifies award criteria and guidance and

establishes suspenses for the Special Trophies

and Awards Program.

Aided directorate unit compliance inspection

prep key player in AFWA's "Outstanding"

rating; singled out as "Superior Performer.”

Coordinated with manpower office to complete

short notice headquarters Air Force tasker

reduced vacant AFWA billets by 86%.

Responsible for AFWA wide Mission

Readiness Training; builds requirements, fills,

conducts data verification.

Noncommissioned Officer in Charge Air Force

Reserve Officer Training Corps (AFROTC)

Detachment 630

Acted as a liaison between cadets and

headquarters on disciplinary actions, to include

military disenrollments.

Managed personnel records and provided

information management for cadre members and

AFROTC cadets.

Responsible for $438k in funds for cadet pay

actions, to include tuition, fees, subsistence and

textbook funds.

Trained AFROTC detachments on the Military

Personnel Data System and ensured that

detachments all complete annual training.

Responsible for all cadet personnel programs,

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including Categorizations, Professional Officer

Corps Selection Program, Professional

Development Training, Field Training,

Commissioning and Enlistments.

Mentored cadets on Non Commissioned

Officer (NCO) perspective and group dynamics.

Noncommissioned Officer in Charge, Personnel

Actions

Provided weekly in processing briefs for newly

assigned personnel.

Updated and monitored data system, processed

officer and enlisted job classification actions for

assigned personnel.

Responsible for contingency deployment of all

military and civilian personnel assigned to Scott

AFB.

Performed duties as a Unit Deployment

Manager (UDM) and prepared identification,

itinerary, waiver message and processed

cancellation requests.

Verified eligibility of entitlements for active

duty members, retirees, reservists and their

dependents.

Counseled personnel and provided information

and referral services for personnel programs.

Processed and updated medical insurance

enrollments.

Postal Specialist

Responsible for postage stock issued and

funds received from the sale of postage

stock.

Accepted items for mailing and advised patrons

of applicable postal and customs regulations

Recorded insured and certified mail on receipts

before delivery to recipients.

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TRAINING

USAF Noncommissioned Officer Academy Oct

2008

Leadership and Management II

Managerial Communications II

Windows 7, MS Word, MS Excel, MS

PowerPoint, MS Publisher

Education

1993 2012 Community College of the Air

Force Maxwell AFB, AL

Associates Degree of Applied Science in

Human Resources

2012 Present Harrison College

Indianapolis, IN

Pursuing a Bachelor of Science Degree in

Human Resources

e mail ****.************@*****.***

2305 S. Mineral Dr Papillion Nebraska • Phone 402-***-****

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