Project Manager Real Estate

Dina L. Queen

**** ** **** ***, *******, FL *****

**********@*****.*** 954-***-****/954-***-****

Project Management Specialist

With extensive Construction, Operations, Real Estate, and IT experience

Passion for success, construction and technology - Implementation

specialist - Analytical thought processer

Strategic planner - Creative negotiator - Superior problem solver -

Embraces change

An excellent communicator with extensive experience in building and

maintaining vendor and customer partnerships. A reputation for completing

projects under cost and within timeline. Successfully manages the

installation of ground-breaking technologies. Accustomed to managing

project budgets ranging from $350K to $2.4 million. Proven leader with

natural ability to motivate project teams of various disciplines.

Professional Experience

4 Progressive Positions at Kaplan University 2005-2013

Kaplan University School of Nursing - Pembroke Pines, FL

Academic Operations Manager 2011 - 2013

Manager of Facilities, Building Operations, and Academic Operations

Key Accomplishments:

. Researched, Designed, and managed the installation of a $500K Nursing

Simulation Lab

. Renegotiated all Operational vendor contracts with a 54K savings

result

. Incorporation of independent Operations for the KU School of Nursing

that were previously managed by other sites

. Initiated on-site faculty payroll process, internal invoice/AP system,

Internal student and faculty document tracking system

Kaplan University - Fort Lauderdale, FL

Director, Infrastructure Technologies 2011 - 2011

Supervised Real Estate Technology Project Team

Key Accomplishments:

. Promoted to incorporate KHE Technology standards (previously created

as Dir., of RE Technologies and recognized as best corporate model)

across all Kaplan entities

. Initiated Bill Port automated invoice processing system for campus

security monitoring; increased productivity by 15%

. Presented proposal to renegotiate a $210K project by offering

alternative solutions; reviewed and approved by CIO; at a cost savings

of $145K

Kaplan University - Fort Lauderdale, FL

Director, Real Estate Technologies 2008 - 2011

Oversaw installation procedures for all facility renovations and new

construction

Key Accomplishments:

. Created standards for furniture and technical installation sequence to

minimize change orders and clarify tasks; resulting in a cost savings

of 10%

. Developed and managed the implementation of all technical devices to

achieve accreditation status for specialized curriculum

. Researched, designed and deployed Nursing, Radiology, and Fire Arm

simulation laboratories to enhance the Criminal Justice and Nursing

educational technologies; fostering enhanced learning experiences for

Kaplan students

Dina L. Queen

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Kaplan University - Fort Lauderdale, FL

Project Manager 2005 - 2008

Managed the project scope and budget for the deployment of all technical

devices; security systems, server rooms, telephony, data cabling and audio

visual systems

Key Accomplishments:

. Successfully delivered projects; 5-10% under budget and on schedule

. Initiated the "technical space requirement database"; creating a

centralized procurement and deployment depository for project teams;

reducing order discrepancies to save 45% in technology spending

. Negotiated national vendor partnership to reduce cost for low voltage

cabling by 25%

Harvard University - Cambridge, MA

Harvard Real Estate Systems Administrator 2003 - 2005

Systems developer and deployment leader for Residential Real Estate

Operations

Key Accomplishments:

. Directed MAC Security system implementation at all 215 Harvard lease

residences; decreasing Harvard police incidents by 30%

. Integrated Yardi automated Lease management software; reducing labor

costs by 50%

. Generated 15% cost savings for the purchase of Yardi space management

module on behalf of Harvard as a Yardi Beta tester

Home Depot - Canton, MA

Assistant Project Manager 2002 - 2003

Assistant project manager for "Design Place" renovations; 127 New England

stores

Key Accomplishments:

. Supervised 13 vendor templates for each renovation

. Successfully met corporate goal of 1-2 store re-openings per week

. Qualified within budget and on schedule for all 127 projects

. Created process model for renovation and install of the "Design Place"

model

Granitar - Framingham, MA

Quality Assurance Consultant 2000 - 2001

Manager of test case development for clients of a web site development

firm

. Selected as QA Lead on site to perform QA analysis for leading Fortune

500 organizations including: State Street Bank, Datek On-line Trading,

Epicurious, Law.com, Prime card, Ty, Jelly Belly

. Received certificate of excellence for 100% defect free deployment of

State Street Bank's on-line help website

Harvard University, J. F. K. School of Government - Cambridge, MA

Technical Projects Administrator 1987 - 2000

Project Manager for all software implementations and infrastructure

installations of Low Voltage, Telephony, and Data using CAFM (Computer

Aided Facilities Management)

Key Accomplishments:

. Project Manager for Low Voltage, data, and telephony for $4.5 million

project for constructing The Alfred E Taubman building to include

state of the art media classroom integrated with automatic translation

. Pioneered infrastructure and installation of 1st video conferencing

rooms at Kennedy School of Government

Education

Administrative Fellow, Harvard University, 1998-1999

BA, Mount Ida College, Liberal Studies/Sociology, 1987

AS, Mount Ida College, Accounting and Business, 1985

Dina L. Queen

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Certifications

LEED Sustainable Design, University of Tennessee; RedVector - 11/2011

AutoCAD Architectural Drafting and Planning Certification, Boston

Architectural Center, 1998

Total Quality Management Certification, Harvard University, 1995

Awards and Recognition

Who's Who; Professional Women of South Florida, 2009

Award for Excellence in Performance, Granitar Systems, Inc., 2000

Mentoring Award, International Facilities Managers Association (IFMA), 1998

Published IFMA Member, 1997 and 1998

Who's Who; Outstanding High School Students, 1982

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