Customer Service High School

Resume of

Michelle R. Williams

*** ****** ******, *******, **. 419-***-****

******************@*****.***

Objective To obtain a position with a well established company which will enable me to

utilize my great organizational and customer service skills and ability to work well with

others.

Education

Ivybridge College currently taking online Healthcare Admin. courses

1988 Wauseon High School, Wauseon, OH Received High School Diploma

1996 Int'l Correspondence Schools, Scranton, PA Completed Travel and Tourism

Program

Employment

3/1/13 to 5/1/13 Essen Haus Restaurant. Title: Waitress

Job Duties: Waitress, Hostess, Server, dishes, helping prep. for salad bar and buffet,

daily cleaning and sweeping, etc.

4/6/09 to 4/9/12 Continental Linen Srvcs. Title: Assistant Production

Supervisor/Customer Srvc. Rep/Receptionist

Job Duties: Supervised staff of 11, overseeing Garment Department from beginning to

end: managing employees, scanning, sorting, mending, pressing, R.T.S, wrapping, to

loading, were all daily duties. Also, attending safety meetings weekly, updating and

emailing daily reports to my Managemen/ Taking incoming customer calls, resolving

customer issues, weekly reports, Customer Service,processing/taking orders,processing

daily A.R. deposit, sorting and distributing daily mail, filing,Excel spreadsheets,

directing/greeting visitors, multi tasking

2007 2009 Fox Ridge Apartments Title: Office Manager/Subsidized Apartment

Complex

Job Duties: Managed staff of 5, Payroll, Rent Collections, Ordering office supplies,

Applicant Interviews,filing, Move in outs, Occupancy Reports, Screening of applicants,

covered front desk as needed,daily bank deposit, determining eligibility of applicants

2006 2007 Michigan Works Title: Case Manager Assistant

Job Duties: Assisted youth 16 21 with work experience program, Assisted youth with

developmental disabilities in attaining high school diploma, provided training seminars for

teenagers and high schools, Weekly reports, set up job sites, payroll, retention, worked

front desk as needed/customer assistance

2002 2006 Sunset Lake Elementary Title: Office Assistant/Special

Ed./Classroom Aide

Job Duties: Assisted Principal in front office, Attendance, phones, reports, faxing,

weekly reports, Literacy Aide, Assisted teachers in classrooms,worked as an assistant to

Special Ed. teacher in learning resource room with children with developmental

disabilities, setting up and doing daily activities with students

Selected Skills and Abilities

Bilingual/Spanish

Microsoft Word, Excel, Publisher

Multi line phones, faxing, email, adding machine

Fast learner,easily adapt to new situations, great multi tasker

References Available Upon Request

Contact this candidate