Manager Office

K imberly A Stallins

*** **** ******** ****, *******, KY 42724

270-***-**** (Cell)

270-***-**** ( Home)

***********@*****.***

Summary

I have 18 years of experience, including as an Office Manager, as a Receptionist

Oct. 2012 - Jan.

and as a Senior Tax Preparer in industries including, Accounting, Research,

2013

M anagement, and Related Services, and Personal Services

My skills and experiences include: Adding Machine, Photocopier, Printers,

Administration, Inventory Management, Materials Management, Microsoft Mail,

F iling, Basic H.R. Functions, Assisting with Marketing, Greeting Clients,

Scanners, and Microsoft Office

Experience

Resident Assistant

Spectrum Care Academy, Elizabethtown, KY

• Provided direct patient care to patients or clients with behavioral illnesses

• Supervised clients and monitored client safety.

• Helped provide activities for therapy, recreation and education.

• Taught clients appropriate social and communication skills.

• Monitored client participation, behavior and progress.

• Performed clerical and housekeeping duties such as answering telephones,

t aking and delivering messages, completing forms or preparing documents.

J une 2012 - Aug.

Loan Consultant

2012

K elly Services, Bowling Green, KY

• Interviewed loan applicants for personal and financial information.

• Educated customers on loan processes and repayment schedules.

• Prepared loan applications.

• Documented loan information and customer inquiries.

• Served as a liaison between the customer, sales representative, and

u nderwri ting department.

Dec. 2011 - Apr.

Office Manager

2012

Accutax, Radcliff, KY

• Prepared invoices, checks and expense reports.

• Used and coordinated maintenance of office equipment, such as copiers,

scanners, fax machines, voicemail systems and computers.

• Maintained and updated files, mailing, inventory and database systems.

• Performed data entry.

• Processed and reviewed routine paperwork.

Dec. 2006 - Feb.

Receptionist

2008

T he Allegro, Elizabethtown, KY

• Answering multiple phone lines and directing them to the appropriate

department or person, payment preparation, greeted prospects and visitors,

monitor and upkeep of security system, designed and prepared all f l iers

and direct mailings, assisted with all aspects of marketing department,

basic software installation, assisted in maintaining and organizing resident

r ecords, assisted in scheduling appointments for residents and for

f unctions, and assisted office manager with basic H.R.

• Functions.

• Received customer payments.

• Operated telephone switchboard to answer calls, provide information, take

messages and schedule appointments.

• Worked with pay records, invoices and balance sheets.

• Resolved complaints from clients, the public and visitors.

• Maintained appointment calendars.

• Greeted vendors, customers, job applicants, staff and visitors.

• Signed in and directed visitors.

• Performed data entry.

• Followed security procedures for visitors.

• Maintained working knowledge of MS Office.

• Presented a professional demeanor at all t imes.

• My accomplishments included Continuing education certifications in

M icrosoft Excel, M icrosoft Office, Outstanding Receptionist, and How to

B uild Powerful PowerPoint Presentations.

• Knowledge sets include Bookkeeping software, Desktop computers,

Document management software, Faxing, Filing, In ternet browser

software, M icrosoft Office software, Microsoft PowerPoint, Mul tiline

t elephone systems, Office Skills, Photocopying equipment, Presentation

software, Reception, Receptionist, Scanners, Typing.

Jan. 1999 - Apr.

Senior Tax Preparer / Receptionist

2004

J ackson Hewitt Tax Service / Holland I ncome Tax, Elizabethtown, KY

• Prepare tax returns, upkeep of office paperwork, distribute tax refund

payments, collect payment for services, t raining of office staff, opening and

closing office, and resolution of escalated customer issues.

• Prepared tax forms such as federal and state.

• Used tax form instructions and tables to complete tax forms.

• Interviewed clients to obtain information taxable income, deductible

expenses and allowances.

• Selected appropriate tax forms based on financial record review.

• Calculated depreciation/amortization taxes.

• Complied with all tax regulations.

• Researched and identified efficient tax plans.

• Interfaced with federal and state tax agencies.

Certifications

Certificate: Tax Preparation Certificate, Holland Income Tax, 1998; Kentucky

Continuing Education Certificates, M icrosoft Office, Excel, Power Point, and

Outstanding Receptionist

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