**** ******* ****** **, ***********, PA *****•215-***-****•*********@*******.***
Dana Lindia
Objective
Accounts payables/ Quick books Multi phone lines Calendar Management
Office management System Training Customer Service Sales
E xperience
June 2006- current
Makefield Orthopaedics Yardley, PA
Assistant Office Administrator
Communication liaison between patients/hospitals and doctors/ staff for
a fast paced medical practice employing 4 surgeons
Create reports for Office Administrator using M icrosoft Excel
Coordinate advertising and marketing strategies
Responsible for all accounts payables
Manage all aspects of front desk operations including but not limi ted to:
-Patient scheduling
-Fielding approximately 300 incoming calls per day
-Checking in and out an average of 110 patients per day
-Direct and organize all interviewing, hiring and training of all front desk personnel
-Overseeing and answering any medical messages for all surgeons
August 2002-June 2006
Dr. Caren Franz, Pediatric Dentistry Warrington, PA
Office Manager
Responsible for all aspects of front desk operations such as:
-Scheduling patients for office visits
-Fielding all incoming calls
-Checking in and out approximately 40 patients a day
-Mailing and tracking of all accounts receivables
-Managing all documentation in paper charts
-Direct and organize all hiring and t raining for front desk
employees
September 2000-
August2002 Galaxy Wire & Cable Co. Horsham, PA
O ffice Manager/Sales
Double sales goals for assigned accounts in less than 4 months
Took on added responsibility consistently including:
-Accounts payable
-Managing of warehouse operations
-Overseeing additional sales staff
-Interviewing, hiring, and training of administration staff
-Consistent and continuous sales growth
June 1995-September
2000 The Body Shop Willow Grove, PA
District Manager
Responsible for 9 company retail stores and 2 franchise stores with a
i ndividual annual income of approximately 1 million per year
Direct and manage all hi ring and t raining of Store Managers
Traveled to each store monthly to evaluate sales, staff, product
p resentation, and overall day to day operations.
Traveled to corporate headquarters frequently for district meetings
Manage district loss prevention
Trained all store managers on proper cosmetic application
Lead quarterly motivational district sales meeting
Education
September 1988-May
1992 Johnson & Wales University Providence, RI
Bachelors Degree Retail Management
References
References are available on request.