Sales Administrative Assistant

Pamela J. Pope abvnbz@r.postjobfree.com 281-***-****

OBJECTIVE:

To obtain a challenging position where my education, experience, and skills

can be further utilized and demonstrated.

EDUCATION: DeVry University Houston, TX

Bachelor of Science - Technical Management. Graduated in 10//07. Dean's

List - Spring 2007

SKILLS:

MicroSoft Applications (MS Word, MS Excel, MS PowerPoint, Internet

Explorer, MS Outlook, Visio), Lotus Notes,

QuickBooks, AS400. Knowledge of Access, SharePoint, and PeopleSoft. Notary

Public since 1989. Type 60 wpm

EMPLOYMENT HISTORY

02/2007 - 02/2013

Executive Assistant

St. Luke's Episcopal Health System

Risk Management - Legal Services (Maintains claims, lawsuits, and

contracts)

Administrative support for VP and General Counsel, Assistant General

Counsel and 3 other attorneys.

Maintained calendars for VP and General Counsel, Assistant General Counsel

and 3 other attorneys.

Reconciled receipts on expense statements for reimbursements for

department.

Answered all incoming calls, scheduled meetings, and ordered catering for

Board meetings.

Prepared binders and material for the Risk Management Committee & Board

meetings and take minutes monthly.

Requested numerous check requests to pay contracted legal firms and 3rd

party vendors.

Created spreadsheet to establish discounted amount which calculates amount

of savings throughout year.

Scanned checks with corresponding invoices once received from Accounts

Payable before mailing.

Processed notary public applications for entire hospital system.

Gathered information from other departments for insurance renewals.

Compiled information for insurance certificates and renewals.

Uploaded all contracts into repository filing system by using SharePoint.

03/2005 - 02/2007

Sales Support Coordinator

GulfQuest, LP

(Manages Texas HealthSpring, a Medicare Advantage Program for Medicare

Recipients)

Sales & Marketing

Processed enrollment applications on a daily basis.

Requested information from independent insurance agents for background

checks.

Appointed and terminated independent insurance agents.

Maintained over 250 independent insurance agent's Texas Department of

Insurance licenses and profiles.

Complied with Medicare regulations in regards to enrollment.

Managed lead generation database.

Typed letters to members to request confidential documents.

Served as liaison to independent insurance agents.

09/2003 - 01/2005

Sales Assistant

Piping Technology & Products (Manufactures steel parts for various

industries)

Sales

Arranged extensive domestic airline, hotel, and car reservations for

travel.

Compiled monthly reports on status of sales quotes for President of the

company.

Entered sales quotes into the database system.

Arrangements for trade shows all over the U.S by making sure crated

material reached destination in time for shows.

Participated in open house promotions for present and future customers.

05/2002 - 08/2003

Administrative Assistant

Domco-Tarkett USA

Manufacturing (Manufactures vinyl flooring)

Maintained calendar for Vice President of Manufacturing.

Arranged extensive domestic and international travel arrangements including

airfare, hotel, and car rental.

Typed correspondence such as letters, memos, and safety newsletters.

Arranged and scheduled catering for lunch and dinner meetings.

Maintained expense reports and mileage on all fleet vehicles for the

company.

Mailed catalogs and brochures of company products.

Updated manuals and necessary permits for hazardous and non-hazardous waste

materials.

10/1995 - 05/2002

Administrative Assistant

Innovative Renal Care, Inc.

Administrative Office (Administers Treatments to Dialysis Patients)

Assisted patients to fill out enrollment forms and sign consents for

treatments.

Maintained HR and training records for all employees.

Verified insurance benefits and eligibility.

Commercial and Medicare billing.

Created medical forms and documents for nursing and technical staff.

Filled out necessary forms for patients in order for them to receive travel

reimbursement.

Sent numerous bi-monthly and monthly reports to the state.

Updated and maintained all policies and procedures.

Accounts payable and receivables.

02/1994 - 10/1995

Secretary II

The Methodist Hospital

Risk Management (Manages claims and lawsuits)

Maintained and scheduled yearly calendar appointments and meetings for Risk

Manager.

Reconciled monthly budget and prepared reports for review by the Vice

President.

Arranged registration and hotel accommodations for seminars/workshops.

Paid vendor bills for claims.

Maintained filing systems.

Assisted hospital staff and patients reporting occurrences.

Often given special assignments from Risk Manager such as budgetary graphs.

01/1980 - 10/1993

Sr. Secretary II

Shell Development Company Houston, TX

Analytical Chemistry- E & P

Typed correspondence such as memos and letters.

Maintained and updated training information for over 30 employees.

Computed vacation, sick leave, and overtime hours on payroll system.

Helped set-up and organize new employee orientation manual.

Compiled information from customer satisfaction/recognition surveys.

Arranged and scheduled monthly quality improvement meetings.

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