Andres Isaza Robledo
New York, NY 10001
Mobile Phone: 212-***-****
Secondary Phone: 917-***-****
E-mail: ***********@****.**********.***
OBJECTIVE: To utilize my skills in Human Services in which includes assisting in
such areas as establishing applicant eligibility; assessing client capabilities; planning
treatments; reviewing case records; responding to inquiries; and performing data
searches.
EDUCATION
TCI College of Technology, New York, NY
Associates Degree, Human Services of Applied Science
August 2011-3.5 G.P.A. Dean’s List New York, NY
Certificate, Medical Office Assistant February 2008
Blue data International New York, NY
Microsoft Office (Word, Excel, Access, Outlook & Power point). Accounting (Quick
books & Peachtree); Medical Terminology & Medical Billing (CPT, ICD-9 & Medisoft
Software)
WORK EXPERIENCE
Spanish Interpreter
Feb 2011 - Present
LIS Interpreters Brooklyn, NY
• Translate from Spanish to English accurately for clients
Marketing Research
April 2007 - Present
International Point of Contact New York City, NY
• Conduct outbound studies nationwide in both English & Spanish.
Marketing Research
February 2006 - Present
Universal Survey Center State: NY
• Handle High volume of outbound calls. Phone calls in both English &
Spanish.
Handle Medical & Business Studies Nationwide.
Telemarketing/Sales
March 2005 - September 2006
Kings Teleservices Long Island City, NY
• Assisted current Citibank credit card holders with products & offer credit
protector to their accounts
Retail/Cashier
March 2002 - October 2004
Rite Aid Bayside, NY
• Answer inquires of sales & products to customers in high paced working
environment
Assist customer’s complaints & problem-solving