Manager Project

Stephen F. Gilbert

*** ***** ***

Pleasant Grove AL 35127

*************@*****.***

205-***-**** Home

205-***-**** Cell

PROFESSIONAL EXPERIENCE

DIEBOLD, Inc. Birmingham, AL

****-****

Services company providing integrated technology solutions that

enable their customers to maximize their self service and security

solutions. Primary customers include financial institutions, as

well as government agencies and various retail outlets.

9/2002 - 7/2012

Territory Logistics Manager

Diebold Inc.

Birmingham/AL

Logistics manager for Alabama/Tennessee service territory for ATMs,

vaults, and bank security equipment installations. Managed parts

inventory for over 100 service technicians and remote parts

warehouses. Monitor parts usage expense as related to team profit

and loss statements. Achieve turns and fill rate goals. Additional

duties: assign territory workload, coordinate service call

assignments, and monitor customer response time. Tracked statistical

performance data for business teams.

- Achieved Eastern Area ROC of the year, 200*-****-****.

- Exceeded Turns, Fill Rate and Parts Returns goals 200*-****-****.

3/1997 - 5/2002

Senior Inside Sales Account Manager

Birmingham Steel Corp

Birmingham/AL

Primary customer contact for sales and inventory management support

to 60 Steel Service Centers in Midwest territory.

-Increased tonnage shipped by 75% in 1999 as compared to 1998.

-Leading sales producer three years in a row for merchant bar.

8/1994 - 2/1997

Account Manager

Business Records Corp.

Birmingham/AL

Managed turn-key computerized election services, and document

management support for government clients in an Alabama/Mississippi

territory; in a deadline oriented environment.

-Coordinated over 200 County/Municipal elections in 1996, without a

contest.

-Sold and installed the first county records imaging system in the

state of Alabama.

12/1989 - 4/1994

Project Manager/Operational Services Marketing Rep

IBM Corp.

Birmingham/AL

Marketed client services, and provided project management support to

a diverse customer set in a large north Alabama territory for

communications cabling systems, disaster recovery services and

computer system relocations.

-Successfully managed the installation of several large Token-Ring

Networks.

-Negotiated $2 million vendor equipment contract for resale of

Uninterruptible Power Systems (UPS) units.

-Coordinated LAN installation project for financial institution with

200 Branch Offices.

Education

Major

School

Degree

Location

Marketing

University of Alabama

Bachelor's Degree

Tuscaloosa - AL -

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