Customer Service Sales

Samantha Widgeon

**** ******** *****, ********, ******* 31904 Cell: 706-***-**** ********.*******@*****.***

SUMMARY

Highly organized business sense with 4 years inside and outside sales. Innovative and attentive to details with outstanding follow-through. Dedicated employee who is a detail-oriented self-starter and congenial salesperson. Background in inside sales and customer service. Talented sales professional who effectively multi-tasks and balances customer needs with company demands. Efficiently builds loyalty and long-term relationships with customers, while consistently reaching company goals.

HIGHLIGHTS

Friendly and cheerful Exceptional time management

Approachable Analytical problem solver

Goal-oriented Team leadership

Self-sufficient Personable

Detail-oriented Inventory control

Natural leader Microsoft Office Suite expert

Persuasive Productivity improvement specialist

Powerful negotiator Troubleshooting and problem solving

Strong public speaker Flexible

Leadership mentoring Dedicated

Conflict resolution Performance tracking and evaluation

Detail-oriented Courteous demeanor

Customer service-focused Energetic work attitude

Excellent communication skills Large cash/check deposits expert

Team player Top sales performer

Active listening skills Customer service expert

Invoice processing

Opening/closing procedures

ACCOMPLISHMENTS

Applied safety procedures and policies as outlined in U-Haul Safety Courses. Balanced daily cash drawers and vaults totaling an average of $200.00 Named "Employee of the Month" in March, 2013 Managed a successful sales team of 1 member who consistently exceeded sales goals by 10% each month.

Fielded and processed up to 25 calls per day.

Collaborated with physicians to plan and implement patient care.

Properly disposed of daily biohazard waste in compliance with federal and local

regulations.

Educated patients about medical procedure steps, recovery measures and medication

instructions.

Received a Scholarship to college for straight A's.

Awarded a dinner for making $21,000 in the month of March, 2013.

EXPERIENCE

Manager, 08/2012 to Current

Fountain Mini Storage and U-Haul - Columbus, Georgia

Advertised Fountain Mini Storage and Fountain Mini Storage II by creating face book

pages for each location.

Monitored sales, commission, percentages, and reports. Increased Fountain Mini Storage

percentage's by 20%.

Increased Fountain Mini Storage II percentages by 85%. Trained two part time manager's

and 3 maintenance men.

Managed all paper work and deposits.

Preformed daily opening and closing procedures. Completed U-Haul University classes for each location. Obtained customer accounts and reservations. Preformed necessary maintenance to trucks, trailers, and facility.

Sales Associate, 07/2011 to 08/2012

Tim's Jewelry and Repair - Columbus, Georgia Described use and operation of merchandise to customers. Received and processed cash and credit payments for in-store purchases. Opened and closed the store. Placed special merchandise orders for customers.

Shared product knowledge with customers while making personal recommendations.

Demonstrated that customers come first by serving them with a sense of urgency.

Worked as a team member to provide the highest level of service to customers.

Maintained friendly and professional customer interactions.

Verified that all merchandising standards were maintained on a daily basis.

Maintained shop cleanliness.

Wrote customer personal Thank You cards.

EDUCATION

High School Diploma: Medicine/Business, 2012

Smiths Station High School - Phenix City, Alabama, United States

Member of FLBA Club.

Member of HOSA Club.

Graduated with a 4.0 GPA.

Coursework in Medicine

Training courses in medicine

Training courses in business

Achieved Clinical's by working with East Alabama Medical Center, Dr. Valentine

(physician), Vista Care Hospice, and Phenix City Nursing Home.

Obtained a Scholarship

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