Customer Service Representative
Resume:
BRANDIE ANGEL
********@**.***
CAREER OBJECTIVE:
Seeking suitable employment with a company that will utilize my excellent communication and administrative skills complimented with my work and life experiences. The sought employment will match my drive for increased responsibility and advancement.
QUALIFICATIONS:
Superior Computer Skills, (MS Windows / Macintosh programs and applications to include Access, Windows, Outlook, and Power point. Task Driven and Attention to Detail provides a baseline for a high rate of accuracy in data processing. Experiences with standard Point of Sale (POS) and Inventory Operations. A leader and trainer in Customer Relations and conflict resolution among coworkers and customers in a retail environment
EMPLOYMENT HISTORY:
In Home Care Provider December 2011 - Present
In Home Supportive Services (IHSS) Los Angeles, CA.
Assist and Provide care for elderly, convalescent, or disabled persons who live in their own homes. Administer bedside and personal care, such as ambulation and personal hygiene assistance. Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor. Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands.
In Home Care Provider April 2005 - June 2010
Anna Davis, Wilmington, CA.
Assist and Provide care for elderly, convalescent, or disabled persons who live in their own homes. Administer bedside and personal care, such as ambulation and personal hygiene assistance. Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
Perform housekeeping duties, such as cooking, cleaning, washing clothes and dishes, and running errands.
Data Entry & Facilities Team Member November 2006 - September 2009
Disneyland, Anaheim, CA.
Provided administrative support to the Facilities Team, Initiating the preparation of correspondence and written quality assurance reports, reports of Incident, and historical data. Lynchpin member of the amusement park facilities team providing support to the operations staff as a first responder and trainer of intermediate level maintenance equipment to subordinate and peer team members.
Customer Service Representative January 2004 - October 2005
Walgreen’s, Long Beach, CA.
Provided Point of Sale Operations that includes Cash Handling, Inventory Control, and Merchandising. Proficient using Point of Sale input systems and Handheld Inventory Control Systems. Additional duties required certification in photo processing equipment
Customer Service Representative December 2000 - December 2003
U.S. Communications, Compton, CA
Provided all Customer Relations tasks in connection with the sale and service of Cellular Phone products. Responsible for the Point of Sale Services and Retail operations to support Promotions and Goals in accordance with Corporative Policy and Directives.
EDUCATION:
Intermediate MS Access/ Excel / Power point, Awarded Certification - September 2006
Child Care Professional Training, Los Angeles Harbor College - June 2004
Travel and Business Course, Trade Career Institute, Long Beach, CA - May 2003
General Diploma, Dominguez High School Compton, CA - June 2001
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