CURRICULAM VITAE
M.VIJAY KUMAR
Golnaka, Cell :- 988-***-****
Amberpet, Hyderabad, Email id:- ***********@*****.***
_
CAREER OBJECTIVE:
To be part of professional managed institution in the scope of challenging career
and continuous improvement. At the same time upgrading with latest technology for
making professionally rewarding career in remains of process control with sincere
dedication and hard work, to create a mark through contributing to the industry
EDUCATIONAL QUALIFICATION:
Completed B.Com from Sri Sai Degree College Affiliated to Osmania
University in 2011
.
Completed Intermediate from Nrupatunga Vocational Junior College in the
year 2005-07
Completed S.S.C from Nrupatunga High School.in the year 2005
TECHNICAL SKILLS:
Ms Office,
Hardware & Net Working.
STRENGHTS:
Good Communication skills
Presentation skills
Punctuality
Self-confidence
Work Experience
Working as a Team Member with BA Continuum India Pvt Ltd ( Bank of America)
from July 2011
Responsibilities:-
Working for Online Banking (Pass code Enrollment) chat process.
This includes providing online ID, passcode or general account related
information to customers.
Resolve banking related queries of BOA customers and helping them accessing
accounts online.
Explaining the customers about the online baking advantages and account
security.
Delighting the customers by providing them with the right solution.
We also need to identify the fraud customers who are trying to hack the accounts
online
Ensuring minimum verification defects in process.
Finding ways to decrease processing steps and increasing efficiency.
Achieved Bronze Award for the month of May
Worked as a HR Co-Ordinator with Futurz Consultancy Services from 2008- 2011.
Responsibilities:-
Search for qualified candidates in appropriate with the job on Monster and Naukri
database.
Candidate sourcing & skill matching. Also was involved in Head Hunting and
Cold calling.
Screening the candidates by conducting telephone interviews.
Update of interview feedback into internal company recruitment database and
Maintaining candidate databases.
Collecting the references from the candidates.
Co ordination with candidates and with clients maintaining the data base
Maintaining the records of walk-ins, Selects, Rejects, Joinees etc..,
PERSONAL DETAILS:
Name : M.Vijay Kumar
Father’s Name : M.Satyanarayana
15th Oct 1989
Date of Birth :
Sex : Male
Nationality : Indian
Marital Status : Single
Languages Known : English, Hindi & Telugu
(M.VIJAY KUMAR)