Damon Jackson

**** *. ****** ***

Indianapolis, IN 46218

260-***-****

abvkq4@r.postjobfree.com

Results driven team player with proven leadership ability to leverage professional experience and curriculum background directed toward operations seeking continuous improvement, cost control, process performance maximization and employee empowerment, all while focused on overall company success. Strong desire to analyze situations and quickly execute competent, economical resolutions in a fast-paced, time sensitive environment. Effective leadership and interpersonal skills resulting in excellent working relationships and top performance among staff. Demonstrated ability to team with management, finance, engineering, quality and human resources for cross-functional strategic planning activities. Possess unique, positive, confident professional character suitable for any business environment. Allow me to execute these competencies to fulfill business objectives.

EDUCATIONAL BACKGROUND

Indiana Wesleyan University – Fort Wayne, IN

Masters Business Administration

Purdue University – West Lafayette, IN

Krannert School of Business

Bachelor of Science: Management/Finance

PROFESSIONAL EXPERIENCE

Bimbo Bakeries USA

Houston, TX (July 2016 – Oct 2016)

Production Supervisor – Bread & Bun Products

Multinational bakery company specializing in the production of bread and bun products. Hired to restore stability and efficiency to processes via lean management tools, continuous improvement and quality control. Responsible for the safety, supervision and production activities of 50+ union employees. Private label business hierarchy includes: Walmart Kroger Sonic Town Talk Parade

Responsibilities & Accomplishments:

Plan daily production activities centered around forecasted and Just-In-Time (JIT) regional sales data.

Focus on managing KPI stats where needed inclusive of Safety, Quality, Material Efficiency & Equipment Effectiveness

Utilizing lean management principles to deter common employee practices and adapt a continuous improvement environment for stability

Ensuring safety, best practices, standard work and 5S activities are being adhered to complying with company policies and union guidelines

Participating with plant team functional groups for projects, training sessions, new product implementations and any labor directives

Knowledge of complete functions of full-scale production facility (Receiving, Production, Inventory, Distribution)

Amazon.com

Houston, TX (November 2013 – May 2015)

Area Manager – Sort Center Logistics

Fortune 50 company specializing in packaging logistics and order fulfillment to end customers. Hired to manage processes consisting of inbound, sortation and outbound duties with focus on safety, quality and efficiency providing an excellent customer experience. Providing leadership to 100+ non-union associates.

Responsibilities & Accomplishments:

Planned and execute daily load strategy while managing labor & productivity cost with reference to process engineering and financial model plans

Utilized logistic systems to maximize productivity, review load statuses and troubleshoot any issues affecting the flow process

Focused toward maintaining CPT & EAD’s reducing lead time for package delivery giving responsiveness to excellent customer experience

Ensured safety, best practices, standard work and 5S activities are being adhered to complying with company policies

Encouraged participation among associates regarding continuous improvement, RFT, removing barriers impeding performance goals

Experience with 3 startup sort facilities providing maximum efficiency, quality, training and leadership, decreasing learning curves for associates.

Diageo Global Supply

Plainfield, IL (November 2012 – February 2013)

Operations Team Leader – Packaging

Fortune 100 company specializing in distilling and distributing beverage wines & spirits. Hired to manage packaging processes consisting of 9 filling lines with focus on RCPS to improve line efficiencies and achieve consistent output. Responsible for leadership and training of 35+ union employees.

Responsibilities & Accomplishments:

Provided shift direction with regard to safety, labor scheduling, prior shift issue resolution, forward planning and materials management

Continuously monitored lines giving attention to quality, uptime, output and continuous improvement recommendations

Performed administrative duties to ensure financial KPI data is managed efficiently for shift (safety, labor, productivity, quality)

Engaged with functional groups to execute root cause problem solving methods (RCPS) when troubleshooting extensive downtime

Created effective relationships with operators, maintenance and technical resources to reduce downtime impacting OEE positively

Kraft Foods

Naperville, IL (September 2008 – November 2012)

Operations Supervisor – Triscuit Snack Business Unit

Promoted to role overseeing packaging and process operations with priorities toward Safety, Quality, Cost, Delivery & Morale (SQCDM). Responsible for supervision and career direction of 40+ union employees specializing in the complete production & distribution of Triscuit snack crackers.

Responsibilities & Accomplishments:

Provided leadership to entire shift with focus on process continuous improvement and employee empowerment with safety at the forefront

Kraft certified Green Belt supporting use of six sigma & lean manufacturing practices to improve process efficiency and quality metrics

Completed Green Belt project resulting in 20% annual cost savings with focus on processing materials, work methods and sanitation activities

Maintained quality control measures consistently increasing productivity by 10% while reducing waste and rework by 3% vs 9% (overall avg)

Engaged employees for ideas and suggestions to increase morale while promoting a more sense of business ownership and teamwork

Knowledgeable and hands on with production related equipment to ensure uptime, reliability and waste minimization of process inclusive of:

(Allen Bradley, Douglas, Jones, Triangle, Rovema)

Kraft Foods

Champaign, IL (Jan 2007 – September 2008)

Operations Supervisor – Cheese Business Unit

Fortune 50 non-union facility specializing in the complete production & distribution of multiple processed cheese products. Hired to manage operations for packaging department with focus on Safety, Quality, Cost, Delivery & Morale (SQCDM). Providing efficient productivity by promoting leadership, teamwork & continuous improvement strategies amongst staff and other functional groups. Responsible for supervision, training and career direction of 30+ employees.

Responsibilities & Accomplishments:

• At minimum met or exceeded in SQCDM measurements for shift. 100% compliant with all Safety, Quality & Sanitation documentation.

• Managed and delegated shift tasks amongst technical leaders and operators within department to maximize efficient productivity

• Focused on cross-training efforts to increase skill base amongst employees and reduce overtime cost within department by $25k/year average

• Lead person for overseeing accuracy and maintenance of Global Efficiency (GE) & Overall Equipment Effectiveness (OEE) for business unit

• Created Safety Action Plan for Cheese Business Unit to implement due to level of 2007 accidents resulting in 50% reduction in incident rate

• Implemented Monthly Leadership Award to improve morale and recognize leadership, achievement & performance amongst employees

• Completed the following Training: Kraft Financial Education, OEE/GE Mgmt, SAP/LIS Timekeeping, Matrix, Prism, Process Cheese Knowledge Course, Labor Performance Reporting (LPR)

Sanitation Responsibilities & Accomplishments:

• Responsible for sanitation activities to ensure product safety, quality and environmental standards exceed requirements

• Implemented sanitation kaizen resulting in tasks restructuring and annual labor savings of $11,000 for business unit

• Implemented 5s strategy for department to increase and maintain GMP & GSP standards

• Consistently under budget with chemical & material cost related to sanitation activities (50% below budget of $300k)

• Sanitation Scorecard = 99% *Significantly Exceeds* (Period Cleaning, Swabs, Air Exposure, Solution Strengths, Follow-up Documentation)

• Completed the following Training: Intro to Sanitation, Wakesha Pump Training, Sanitary Design, Sanitation Policies, Food Handlers Certification, CIP Systems Design, GSP & GMP, Micro Swabs

DaimlerChrysler Corporation

St. Louis South Assembly Plant

Fenton, MO (May 2006 – Oct 2006)

Operations Supervisor (Contract Assignment)

Fortune 100 company specializing in the complete assembly of Chrysler Town & Country, Dodge and Grand Caravan vehicles. Hired to assist with supervision responsibilities of assembly zones. Attention directed toward process flow maximization and efficiency. Responsible for employee training.

Responsibilities and Accomplishments:

• Maintained safe, efficient work environment through management of workforce and union guidelines

• Continuous interaction with plant departments to maximize stable process flow and throughput

• Recognized quality and safety issues within process providing timely solutions

• Able to navigate through CATS, PFS & ODIMS technical systems

• Knowledge of multiple functional areas and zones within facility

Nishikawa Standard Company (Cooper Tire Division)

Fort Wayne, IN (Nov 2003 – Dec 2005)

Operations Supervisor

Tier 1 non-union automotive production facility specializing in weather resistant and noise reduction sealing systems. Hired to restore inefficient departments via quality control, organizational structure, and statistical analysis. Responsible for the safety, supervision, and production activities of 50+ employees. Business client hierarchy included: Honda • Nissan • Mazda • Subaru • GM • Ford

Responsibilities and Accomplishments:

• Forecasted and analyzed weekly/monthly production schedules to ensure highest efficiency and cost control measurements

• Conducted continuous improvement activities to reduce cost and increase quality output

• Able to maintain 95+ percent efficiency within departments managed (Given minimum downtime)

• Continuous interaction with upper management, quality, and engineering for advice on process & product improvements

• Maintained and encouraged cross-training activities amongst employees to maximize skills and reduce overtime labor cost

• Knowledge of complete functions of full-scale production facility (Extrusion, Manufacturing, Inventory, Shipping Logistics)

CVS Pharmacy

Indianapolis, IN (Sept 2002 – Nov 2003)

Assistant Manager

Retail establishment specializing in the marketing of pharmaceutical, health, and beauty aids. Recruited to assist with the management operations of this Fortune 100 company. Primary focus was on the revenue potential of this particular unit. Challenged to organize and streamline activities within the store. Responsible for the management and direction of 15+ employees.

Responsibilities and Accomplishments:

• Strategized marketing techniques to increase sales activity by 20% average

• Prepared and analyzed store statistics recommending improvements where necessary

• Effectively communicated with employees providing confidence, motivation, and guidance resulting in low turnover

• Completed Phase I and II of Management Training Program

• Responsibilities included scheduling, training, merchandising, budgeting & forecasting

SKILLS & EXPERTISE

• Statistical Process Control (SPC)

• Continuous Improvement

• Six Sigma Green Belt

• Lean Manufacturing

• Mistake Proofing

• Amazon Logistics

• Dock Management Systems

• RoadRunner Software

• MiniTab / Quality Companion

• ZPI Performance Software

• Oracle Database Interface

• MIPS

• Somex

• Product Development

• Kaizen Principles

• Kanban Systems

• Labor Performance Reporting (LPR)

• Microsoft Office Software

• Quality Suites Software

• GE / OEE Management

• Prism / Matrix

• SAP / LIS Timekeeping

• KRONOS Timekeeping

• 5s Principles

• SWOT Analysis

• Strategic Analysis

• GMP / GSP / SQF

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