CHERYL A. PARKER
Saint Augustine, Florida 32092
***********@*****.***
Experience
BUSINESS OFFICE SYSTEMS MANAGER
Opis Management Resources
March 2011 - Present
. Provide support and training to center Office Managers in the areas of
AR, billing, census processing, resident fund accounts, third party
billing, AP, payroll processing, benefit administration and computer
related responsibilities.
. Reviews Office Managers' management of accounts receivable collection
for past due accounts and assist with collection of outstanding
accounts as needed.
. Assist in covering centers with temporary business office staffing
shortage. Assist in recruitment, selection and training of the
Business Office Staff.
. Written reports of center visits with recommendations on areas of
concern, Monthly reports regarding Medicaid pendings and third party
or private pay large dollar amounts for reporting at monthly AR
meetings.
BUSINESS OFFICE MANAGER
Riverwood Center / Heritage Center
January 10, 2000 - March 2011
. Direct processing of accounts receivable, adjustments/refunds, private
and third party agencies, census information, ancillaries, cash
deposits and postings.
. Manage customer trust funds (RFMS) and maintain confidential files,
ensure compliance with all state and federal regulations.
. Assist with Medicaid applications and tracking of process with
Department of Children and Families.
. Manage accounts receivable collections for past due customer accounts,
attend A/R review meetings preparing line-by-line aging for
Administrator. Recommend and prepare accounts for outside collection
agencies, attorneys and write offs.
. Ensure compliance for Medicare cut letters for Part A and Part B.
Informing families of appeal processes.
. Medicaid billing, adjustments and voids
. Medicare billing.
. Hospice billing.
. Manage procedures related to accounts payable, imprest accounts and
payroll.
. Process and maintain personnel records and files.
. Supervise, organize, and monitor business office operations and staff
including bookkeepers and receptionists.
NURSING SECRETARY
Option Care Home IV Therapy
1997 - 1999
. Gather and report daily census and customer reports.
. Daily contact with patients regarding medications.
. Organization of nursing staff for home visits.
. Process insurance information.
MEDICAL ASSISTANT/OFFICE COORDINATOR
Valley Health Systems - Cabell Midland High School
1994 - 1997
. Responsible for start up of clinic in school of 2000 students
. Enrolling students in new program connected with Medicaid and Dept. of
Children and Families.
. Organization of new office procedures.
. Triage of students.
. Coordination of policies between Valley Health Systems and Cabell
County School district.
EDUCATION
Mid Florida Technical High School - Orlando, Florida
Morris Junior College - Melbourne, Florida