Customer Service Human Resources

Dawn L. Lawson

*** ********** *****

SHEPHERDSVILLE, KY 40165

CELL: 502-***-****

******@*****.***

Objective: To obtain a position utilizing my extensive experience and skills to assist in company growth, superior

accounting and office administrative productivity.

Summary of Qualifications:

Over 15 years of office administration/accounting experience to include office administration, management and accountant positions.

Utilize effective management tactics, computer proficiency, strong organizational skills and excellent problem solving skills to ensure

high levels of productivity.

Computer proficiencies/trainings include Microsoft Outlook, Word, Works, Excel, Power Point, Access, Omniform, Quickbooks, Pensoft

Payroll and Peachtree Accounting (DOS Version).

Design, development and management of general forms for Human Resources, Unions, Construction AIA and D.O.T. materials using

Excel and Microsoft Office Suite

Research, learn and teach new software for better efficiency with lower overhead

Proven record of self-improvement by continually learning; strive to gain new skills and knowledge

Strong analytical skills, ability to translate complex data to create reports, documents and/or charts for common use.

Financial administration to include experience in invoice creation, bookkeeping, labor unions, banking, payroll, all tax accounting

functions, billing, collections & audits

Human resource experience includes, hire, interview, background check, set-up new employees, audit files for compliance, organize man

hours for jobs and payroll. Assist employees in setting up insurance/retirement programs.

Skilled at organizing complex projects, defining priorities, and delegating tasks

Provide great customer service through professionalism, friendliness, diplomacy and company/product knowledge

Willingness and understanding to be retrained to a business’ standards and procedures

I am a Christian who has values and a strong code of ethics.

Relevant Work Experience:

5/2007 to Present - Accountant

The Tax Ladies, Inc.

Louisville, KY

12/2006 to 4/2007 - Accountant

Accountemps for:

The Tax Ladies, Inc.

Louisville, KY

9/2006 to 12/2006 - Laid Off

02/1999 to 9/2006 - Secretary / Office Manager

McKinney Drilling Company

Shepherdsville, KY

03/1994 to 02/1999 - Receptionist / Billing

Advance Ready Mix Company

Louisville, KY

11/1992 to 03/1994 - Receptionist / Clerical

Staff Masters Temporary Agency

Louisville, KY

Community:

Notary Public – Commission to expire 06/20/11

Education:

• North Bullitt High School (Diploma) Shepherdsville, KY

Coursework in Business Accounting

• Jefferson Community College (Associate’s Degree in Applied Science, Accounting, I, II) Louisville, KY

Coursework in Accounting Technologies

References: (upon request)

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