Office/Receptionist work Wanted
Resume:
Monique Haden
Roseville, CA 95747
**************@*****.***
OBJECTIVE
To obtain a part or full time job in a professional, friendly environment
with career growth opportunity.
SKILLS
. Strong interpersonal, organizational, and communication skills
. Good multi-tasker
. Punctual
. Fast Learner
. Goal Driven
. Works well alone or in a group
. Good with product sales
. Good with conflict resolution
. Able to meet deadlines and quotas in a fast paced environment
EDUCATION
Jerry Lee Beauty College, Roseville, CA 700 hours completed, family medical
leave of absence, plan to
obtain Cosmetology license in
2013
WORK EXPERIENCE
Willo Aveda Salon Spa September 2012- Current
Sales Advisor
Customer Relations Lead (promoted January 2013)
Roseville, California
. Handle customer service issues
. Front desk work and answered phone lines for 3 locations in fast paced
environment
. Scheduled customer appointments for 3 locations
. Product sales, top retail seller multiple months in a row
. Lead position, oversaw other receptionists if manager was not there
Track online reviews and ratings
. Multi task between front desk work, maintaining clean salon and
assisting customers
Big Valley Mortgage
Receptionist/Front Office Assistant July 2010 -
April 2011
Roseville, California
. Answered multiple phone lines in a large, fast paced mortgage and
banking company
. Greeted clients in a professional, friendly manner
. Developed loan closing packages using MS Word and Excel
. Scheduled all company appointments and company meetings
. Multi tasked between front office duties and assisting loan officers
. Developed company informational bulletins
. Managed conflict resolution with clients
Brockway Hair Design
Receptionist/Customer Service February 2009 -
September 2009
Granite Bay, California
. Greeted clients in a professional, friendly manner
. Answered phone lines and scheduled appointments in a fast paced
environment
. Assisted customers with merchandise needs and generated product sales
. Stocked, priced, and organized incoming merchandise
. Cleaned stylist stations and salon as needed
. Managed conflict resolution with clients
Abercrombie Kids May 2007 - August 2007
Floor Associate (Summer Job during school)
Roseville, California
. Merchandise sales and organization
. Cashier duties
. Greeted customers
. Assisted customers with merchandise needs and generated product sales
. Organized and stocked merchandise
REFERENCES
. Michael Pankow, Big Valley Mortgage, General Manager, Contact number:
. Renee Bautista, Big Valley Mortgage, HR Manager, Contact number: (916)
960-1341
. Deena Estes, Brockway Hair Design, Manager, Contact number: (916) 791-
2339 ext. 109
Contact this candidate