Customer Service High School

Morris Aronsky

** **** *** *** **** - 718-***-****

Brooklyn, NY 11235 Cell- 347-***-****

Email - **********@*****.***

• Highly organized and detail oriented

• Proficient in software: Microsoft Office (44 WPM), Windows 8,7, XP, Vista, Millennium, 2000, 1995-1998, Photoshop elements 6.0-

9.0, CS4-CS5, Illustrator : Google docs Mac OS:, iPad’s,iPods,iPhone’s desktops, iMacs, Mac laptops, DSLR, SLR

• Knowledge OPUS Pharmacy software

• Telecommunications, Networking Troubleshooting, Software, Hardware,

• Able to repair, install, upgrade, and maintain desktop and notebook computers as well as printers and scanners.

• Proficient in QuickBooks

• Highly experienced with POS system

• Health Food Certificate

• Excellent communication with kids

• Multilingual in English, Russian and Ukrainian

Education

2011- Present Long Island University- Major Pharmacy Pharm D

Highlights-

Member of Bowling team

Science Honor Society

Tutor Association

Gold Honor Roll

Dean’s List (2012 -2013)

Yearbook Committee

Math Honor Roll

Pharmacy Club

Experience (volunteer)

9/2008- 6/2011

Office Assistant James Madison H.S

• Taking messages, responding to inquiries

• Greet visitors, conduct tours as needed, provided basic information to visitors.

• Assist in opening and closing procedures at the facility.

• Organize and register staff for workshops and staff development

9/2009- 6/2011

High School Tutor James Madison H.S

• Planned and applied after school tutoring program with individual intervention.

• Worked with students in small groups of 3 to 4 to help develop their reading and writing skills.

• Worked with students in private tutoring session one on one to develop science and/or math skills.

2012-2013

Pharmacy Technician (Training sessions) Long Island University

• Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill

• Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data

• Worked alongside licensed pharmacists to provide excellent service within high-volume retail setting.

Experience

Summer 2008, 2010

Camp Counselor/ Computer Instructor Manhattan Beach Best Choice

• Watching over children in my assigned group.

• Instructed children and teenagers about basic computer technology.

• Maintained a small, classroom computer network.

• Assisted other instructors, making sure children were following directions

• Participated in numerous activities with children and teenagers

Summer 2011-2012 Coney’s Cones

Cashier-

• Operate POS cash register for an ice cream shop.

• Advise customers on purchases and provide excellent customer service.

• Developed reputation for prompt, efficient service with high level of accuracy.

• Maintain thorough knowledge of store merchandise.

• Calculate total payments received during a time period, and reconcile this with total sales.

• Compile and maintain non-monetary reports and records.

• Developed constructive working relationships with others and maintain them over time.

09/2012-5/2013

Pharmacy Technician- Irmat Pharmacy

• Swiftly and correctly calculate dosages, dispense medications, prepare prescription labels and fill prescriptions using opus

• Use the pharmacy’s proprietary computer program to access prescription information including patient and prescriber data, drug

selection, prescription interpretation and insurance billing.

• Worked alongside licensed pharmacists to provide excellent service within high-volume retail setting.

• Assisted customers with product selection, explained product usage if needed

• Stocked shelves, distributed flyers, cashiered, performed price checks Operate POS cash register for a Pharmacy

• Relief clerk for pharmacy, cross trained in every department

• Assisted pharmacist with faxed prescriptions, inventory, ordering, re-stocking

• Performed trouble shooting for client with insurance issues to resolve problem

• Filing Rx prescription by alpha-numeric order

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