Project Manager Management

MARVIN BRAGGS, PMP

**** **** **. ***. # *** Dallas, Texas 75202 Phone: 214-***-**** ************@***.***

CERTIFIED PROJECT MANAGER

PMI Certified Project Manager with over 10 years of experience in information technology, managing the full

lifecycle development of projects and interfacing with customers and staff at all organizational levels

Expert at facilitating and coordinating information through key communication among internal and external

customers and vendors to achieve project goals

Experienced in managing multiple corporate level projects including methodology rollout, enhancement of

applications and systems for internal and external customers, and standard compliance

Successful in implementing new applications, programs, and procedures for national and international

organizations

Recognized for providing exceptional customer service, meeting expectations, developing detailed plans

and requirements, and providing status and feedback as necessary to ensure client satisfaction

AREAS OF EXPERTISE

Project & Program Management Risk & Change Management Needs Assessments

System Design Strategic Planning & Analysis Customer Interfacing

Subcontractor Vendor Performance Measurement Business Process

& Management & Improvement Engineering

PROFESSIONAL EXPERIENCE

YUM INTERNATIONAL, PeopleSoft Project Manager, 2012 – Present

Project Manager for HCM 9.0 Core HR, Base Benefits, Compensation Administration, Track Global

Assignments (Employee Mobility), Profile Management, ePerformance, Career and Succession Planning.

Responsible for overseeing day to day activities of project teams. Managed and prioritized project activities.

Created and managed project charter, project plan, risk log, Issues log, status reports, project team

meetings and other project related project office activities and strategy documents

Managed technical, testing, application security, and upgrade teams.

Collaborated with project team members to solve business and technical problems

Facilitated communications among various stakeholders, management, and internal client groups

Collaborated with testing team lead in the use of rational tool to log and track testing defects

DAVITA RX, Senior Project Manager, 2011 – 2012

Responsible for leading corporate initiative to re design the organizational data and reporting infrastructure

including migrating to Oracle financials and implementing Cognos and Informatica. Responsible for overseeing

full lifecycle of activities including resource, change, milestone management, and project financials. Provided

oversight of SOX compliance activities, including planning, mapping, and delivery of solutions to address

compliance gaps. Managed third party vendor activities and documented business processes and procedures.

Created and deployed PMLC and SDLC methodology to manage a 50 member IT project resource

team in methodology that led to structured prioritization and balancing of the enterprise project portfolio

Developed and updated the business project plan, managed project budget and identified variances,

and met with project stakeholders regularly to provide updates

Ensured overall success of project within approved budget, schedule, and to customer standards

Publish and maintain project schedules including tracking important milestones

Identified process improvements, process efficiencies, and savings to the organization

SIMPLEX GRINNELL, IT Project Manager, 2011

Interacted with both IT and business teams to effectively manage the execution of Business Intelligence

solutions from project conceptualization through post implementation validation. Defined scope and estimate

various phases of project lifecycle work during both business development and project execution.

Developed realistic plans, goals, and aligning plans with company goals, managing resources and

creating contingency plans

Provided written weekly status reports to client and Management detailing the progress of the

implementation and deliverables, potential problems, open issues and general information

Maintained project revenue budgeting costs of $2 million

Boosted company capabilities in PMO and SDLC processes and principles

Managed internal and external project risks, constraints, and scope of work

NCH CORPORATION, Project Manager, 2007 – 2010

Served as liaison between business units and Project Team in all areas of support and enhancements.

Organized and facilitated project planning, daily stand up meetings, reviews, retrospectives, sprint

and release planning, test pilot, prototype demo and other SCRUM related meetings.

Developed teams practicing in the core agile principles of collaboration,

prioritization, team accountability, and visibility

Facilitated discussion and conflict resolution

Participated in successful implementation of Supply Chain(Order Entry, Order to Cash, Inventory

Management) and Finance modules (AP, AR, GL, I expense and FA) for regions including US, Latin

America and Europe within a single instance

Created an overall project training strategy and schedule for Supply Chain(Order Entry, Order to Cash,

Inventory Management) and Finance modules (AP, AR, GL, I expense and FA)

Gather, create and document current (As Is) and future (To Be) business process flows

COMMERCE ENERGY, Project manager & Senior Business Analyst, 2006 – 2007

Oversaw initiation, planning, execution, control, and closure of application and system enhancements for front

end Order Management system and Billing projects. Serve as baseline and focal point for front end Order

Management system projects within department.

Provided weekly reports to senior leadership with metrics on development/integration cost, and

equipment functionality

Facilitated JAR sessions with customers to identify and develop business and functional requirements

Liaison between Technology Services and client, with specific focus on process engineering and

technology development

Determined scope of project and defined processes to gather customer requirements

Perform data triage and extracted data from TOAD/Aqua Data Studio/PL SQL to properly analyze billing

system errors for resolution

THE KOMEN BREAST CANCER FOUNDATION, Business Systems Analyst, 2006

Assisted planning team with the development and refinement of business requirements used to write IT system

manual. Obtained system requirements regarding user needs and documented the process. Gathered data to

formulate system rules and objectives.

Developed test cases and performed UAT on web development projects

Developed process improvement strategies to aid in call center management

Documented statistical data to illustrate Root Cause Analysis relationships

Created “how to” documentation demonstrating system enhancements and upgrade functionality

Analyzed participant and client impact information to identify service experience that resulted in

improved experiences and business performance

E DUCATION & TRAINING

UNIVERSITY OF DENVER, Master of Professional Studies, Healthcare Leadership – Current

COLUMBIA COLLEGE, Bachelor of Arts, Business Management

CERTIFICATIONS & TRAINING INCLUDE:

PMI project management Advanced Level Project Management Information Mapping (IMI)

Utilizing Business Analysis for PM Success Risk Management Emotional Intelligence Improving

Results with Six Sigma Emerging Technologies, Tips & Tricks for Business Analysts Project

Management for Healthcare Information Technology TCP/IP on Windows NT 4.0

Project Server and Web Access 2007 MCSE Certification Training Business Process Mapping

(BPM)

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