Supply Chain Quality

Donna Fowler

** ******** *****

Jackson, TN *****

757-***-**** Email: ******.*******@*****.***

Tactical Holdings Operations, Inc. / Lexington, TN / 01/28/2013 to Present

Compliance Specialist

Employment Skills:

. Oversee and manage Company's compliance programs, including but not

limited to contract - specific compliance, import/export compliance, Berry

Amendment compliance and GSA Contract compliance.

. Oversee and manage Company ISO Program and Quality Program, including

review and approval of engineering change requests/orders and facility

internal audits for all manufacturing/operations processes and procedures

. Manage and oversee Company on-line registrations and certifications in

System for Award Management for all locations.

. Monitor assembly sites and facilities to facilitate and enforce

traceability programs, including Berry compliance.

. Manage and verify Berry Amendment compliance, Mil-STD testing and

credential for both procured and Company-produced products.

. Assures applicable procedures are followed, all employees are adequately

trained, all manuals and documentation are kept current, all onsite and

offsite facility inspections and audits are conducted in a timely manner

and corrective action is taken when warranted.

. Lead stakeholders to create internal policies, procedures and work

instructions that comprehend compliance obligations, effectively and

efficiently mitigate risks, and are easily accessible to associates.

. Develop guides for consistent policies and procedures structure across

the enterprise.

. Support Quality Assurance and Quality Control across manufacturing

locations.

ADS Inc. / Virginia Beach, VA /5/11/2010 to 7/6/2012

Product Compliance Field Auditor

Employment Skills:

. Oversee and manage schedule for Product Compliance/Conformance factory

visits to perform product inspections, facility assessments, Berry

Traceability Audits and Process Audits onsite at supplier manufacturing

locations

. Oversee and manage Supplier Corrective and Preventative Action Procedure

to include issuance of SCAR/SPAR's as needed, working with supply chain to

obtain satisfactory responses that outline true root cause and legitimate

corrective actions, completing validations, and ensuring up to date

maintenance of all electronic files on ADS Internal Database

. Complete Inbound and Outbound Audits of product manufactured by

Subcontractors for ADS to ensure compliance

. Monitor and assess quality issues identified during Inbound or Outbound

auditing by Warehouse Product Compliance personnel to identify chronic

supplier performance issues that necessitate the issuance of SCAR/SPAR's

and/or the need for a facility onsite product or process inspection

. Assist Warehouse Product Compliance Team with assessment and handling of

nonconforming product received from Subcontractors

ADS Phoenix, Inc. /Knoxville, TN / 5/2006 to 5/2010

Customer Support Specialist

Employment Skills:

. Developed ability to work in a fast-paced atmosphere

. Maintained excellent customer relations and developed customer rapport

. Diplomatically resolved customers complaints on as-needed basis

. Ability to follow instructions well and make decisions with no or little

supervision

. Processed Vendor Purchase Orders and track to insure timely completion of

client orders/projects

. Research and prepare proposals for promotional items

MMDS International/Kingsport/TN / 10/05 to 04/06

International Marketing Support Specialist

Develop and maintain a client base through strategic/targeted marketing and

high-impact relationship building skills. Enhance revenue by a) obtaining

initial client base through various marketing efforts for new affiliates,

b) training staff for ongoing professional marketing efforts throughout

territory.

Employment Skills:

. Research and Development of Target Markets and Clients with contact

information.

. Traveled to Affiliate offices and throughout their territory for active

marketing to initiate sales calls to prospective clients and start-up

client base.

. Reviewed and Revised Office Procedures, Records, and Manuals.

. Consult and advise offices for State Inspections and Daily operations.

. Tradeshow preparation, attendance and company representation.

Levi Strauss & Co., /Knoxville, TN/ 6/92-10/03

Fabric Quality Specialist

Employment Skills:

. Performed audits, investigations and test procedures, as needed in order

to address quality related issues.

. Trained lab personnel at garment finishing locations in basic quality

principles, tools and testing procedures.

. Tracked, monitored, analyzed and reported process control results by

conducting on-site audits of production processes at Fabric supplier

locations and garment finishing labs to ensure consistency of fabric and

garment performance to L.S.& Co. specifications and validation of

corrective actions over time.

. Reviewed the adequacy of the inspection and testing program in terms of

equipment and procedures.

. Discussed and developed action plans in partnership with local fabric

quality and garment finishing groups for any instance of product

performance failures.

. Provided technical assistance to the supply chain to resolve fabric and

testing issues.

. Evaluated new mills and new products to determine capability to yield

desired performance characteristics

. Provided a conduit for information flow between L.S. &Co. and assigned

suppliers and garment finishers.

Competencies: Ability to work independently and to prioritize; Ability to

follow directions and to work in a team environment; Ability to work in a

fast paced environment; Effective written and oral communication skills;

Ability to multi-task; General computer skills with word processing,

spreadsheet, and database competencies; General computer skills with Peach

Tree Accounting software.

Accreditation: Certified in the Design and Analysis of Experiments,

Quality Associates, Inc.; Certified in Basic Statistical Quality and

Productivity Improvement Techniques for the Apparel and Textile

Industries, Qualpro

Education: Graduated from Carter High School; Attended Pellissippi State

Community College 1 year

Contact this candidate