Field Service Manager
Resume:
ANTHONY J. VENESKY
Kirtlland, OH 44094
CAREER SUMMARY
A customer-focused professional with over 14 years experience in managing
service, technical-support and product-installation teams. Experience in
several industries, including medical, with a background in some very
cutting-edge products and technologies. B.S in Electrical Engineering,
Masters in Business Administration and Certification in Project Management.
EXPERIENCE HIGHLIGHTS
MANAGEMENT
. Service & Warranty Manager
. Tech Support Manager
. Installation Manager
. Facility Technical Manager
INDIVIDUAL CONTRIBUTOR
. Project Engineer
. Tech Support Engineer
. Application Engineer
. Technical Consultant
CAREER ACHIEVEMENTS
. Service Manager for Spang Electronics, a leading power systems
manufacturer providing large-scale power systems to the automotive,
glass and semi-conductor industries.
. National Service & Warranty Manager for KD Industries, a company that
manufactures commercial ice makers and packaging equipment for the
food, beverage and restaurant industries.
. As Tech Support Manager for Picker International, I rebuilt a new HQ-
based Tech Support Team, to maintain nationwide service support for
the company's installed base of Nuclear Med. & Ultrasound medical
products.
. Also at Picker, I hired and developed a group of 23 Engineers to
install medical capital equipment (CT systems) worldwide. Also
managed a similar team for MRI medical products.
. At CDC, I efficiently managed all technical concerns of a large
dialysis healthcare facility. Complete responsibility for managing
maintenance & repair of all medical equipment and all building
systems, as well as facility renovations, repairs, hazmat requirements
and safety. Managed a $3M annual budget.
. Successfully led an Installation Process-Improvement Team that
reduced field installation time on several major CT products, from
over 500 hours to less than 100 hours.
EDUCATION AND TRAINING
M.B.A., Business Administration, Lake Erie College
B.S., Electrical Engineering Technology, Pennsylvania State University
Project Management Certification, Cleveland State University
Also completed a wide variety of in-house training and industry-specific
product technical courses.
EMPLOYMENT HISTORY
Spang Power Electronics - Service Manager
KD Industries - Service & Warranty Manager
Centers for Dialysis Care (CDC) - Facility Technical Manager
Picker International - Tech-Support Manager, Product Installation Manager,
Tech-Support Engineer
Winding Brook Homes - Project Manager, Owner
Namco Controls - Applications Engineer
NBD International - Project Engineer
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