May **, ****

Williamson Employment Services

Optometry Office Staff

Dear Humane Resource Manager:

I am interested in an employment position with your organization. I noticed from your website that you are seeking to fill a Optometry Office Staff position. My extensive training in office administration and oral/written communication will enhance the ability to provide patients with excellent and professional service while contributing to the objectives of your company.

Experienced in exemplifying excellent reception duties including checking in and out of patients, telephone message retrieval and routing, updating demographic and insurance verification, triaging patient questions and concerns and collection and posting of payments. My ability to function effectively as an active team member demonstrates dedication to continued growth. If you are looking for a serious inquiry and a hard worker, please consider my résumé for review.

I am detailed oriented and efficient at multitasking and working well under pressure to meet time sensitive deadlines.

The skills I have achieved include:

• Keyboarding

• Medical Transcription

• Medical Terminology

• Word Processing

• Microsoft Programs: Excel, PowerPoint, Publisher, and Access

• Business Correspondence

May we talk about how I can put these qualifications to work for you, and answer any questions about my résumé? You can reach me at 269-***-**** to arrange an interview.

Sincerely,

Jenita Lacy

Enclosure: Résumé

A well organized, detail oriented team player that loves interacting with people and supporting organizational progress. Flexible with the ability to multitask.

QUALIFICATIONS:

• Trained in Microsoft Word, Excel, Access, PowerPoint, and Publisher.

• Exemplifies excellent interpersonal and communications skills.

• Keyboarding

• Work well without supervision with the ability to prioritize and remain focused.

• Skilled at learning new concepts quickly.

EDUCATION:

Associates of Applied Business: Medical Office Systems Graduated: 12/2010

Lake Michigan College, Benton Harbor, Michigan 49022 GPA: 3.55 (4.0 =A)

Bachelor of Applied Science: Office Administration Graduated: 12/2011

Siena Heights University, Benton Harbor, Michigan 49022 GPA: 3.90 (4.0=A)

EXPERIENCE:

5/2011-Current Great Lakes Heart & Vascular St. Joseph, MI

Receptionist

Greet and register patients. Verify insurance and authorizations. Schedule appointments and test as ordered by physicians. Answer phones and route calls.

Update patient information. Collect co-pays and POA’s. Do weekly deposits.

2/1995-3/2008 Bosch St. Joseph, MI

CNC Machinist

Mill castings and inspect finished parts using various gages for correct size and position

Perform tool changes and enter dimensions using computer

Keep charts of control limits to ensure product remains within range

Received quality award for intercepting defected components

9/2010-1/2011 FairPlain West School Benton Harbor, MI

Volunteer-Secretary Assistant

Answer phone. Transfer phone calls to appropriate staff.

Filed records and created new files records. Fax, Copied, and Collate letters.

Sort and distribute mail, assist principle, students, and parents

HONORS RECEIVED:

Academic Honor Certificate Alpha Sigma Lambda Honor Society

Phi Theta Kappa Honor Society

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