Customer Service Administrative Assistant

***** ****** *******

Little Rock, AR *****

Phone 501-***-****

E-mail ***********@*****.***

Shanelle Smith

Objective

To exercise my talents and bring growth to the environment as well as gain and maintain a full-time position and to learn all there is to be taught so that I might excel in my ranking and become greater than before.

Education

2003 - 2006 Pulaski Technical College N.L.R. Arkansas

Business Administration Major

Full-time student majoring in Business Administration (Online Courses)

2012 -2013 Southern New Hampshire University

Criminal Justice Minor

Professional experience

1998-2012 Kelley Enterprises Little Rock, Arkansas

Administrative Assistant

Answering multi-line phones (7 lines), Typing 65wpm, Experience in Windows 98-2007. Windows XP, Data Entry, Quicken, Access, Excel, Creating profiles on clients, Budgeting office funds, and ordering supplies, keeping record of donations both monthly and annually, `Heading off fundraisers, Making deposits and withdrawals, Interviewing, hiring,terminating, and training, new mentors, Filing client information, Providing customer service to clients and keeping the client satisfied, and assuring a professional, positive atmosphere in the office with irate clients.

References

Available upon Request

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