Customer Service Manager
Resume:
Yasir Abuzeid Abusin
Date of Birth: Jan. ****
Telephone: 561-***-****
E-mail:************@*****.***
Profile Because one shall never mean to himself, to the grace which has accorded him, to the people and to the life unless he incorporates the knowledge with which he/she is endowed in serving for the cause of humanity, one could find a rationale behind this.
I am employee graduated in the field of English language and Mass Communication, seeking the chance to work with a cooperative team and ear quality experience.
Being married has increased my sense of responsibility and determination to achieve my goals. I work towards achieving those goals with passion & full dedication.
C.V. below includes more details about my background, However, only a personal interview will give you the opportunity to examine my character and skills, and judge if they match the need of your business.
Management Skills Summary
&
Technical Skills Summary
Computer Skills
(Windows XP, 2000, Win 95/98/NT, IBM OS/2.)
(Microsoft word, Excel, Access, PowerPoint, and
Internet) in typing, spreadsheets & Internet etc…
Management Skills Ability to perform all the administrative duties.
Familiar with the office equipment.
Easy to communicate with others.
Ability to manage a team.
Ability to work under pressure for long hours with minimum supervision.
Customer Service Orientation, Communication, Team work and Co-operation, Organizational Commitment, Organizational Awareness, Flexibility, Interpersonal Understanding, Relationship Building.
Well comprehensive of different cultural background.
Languages Arabic Excellent. (Native).
English Excellent
Education 1996-2002
B.Sc. (Honors) degree in Mass Communication, Faculty of Arts, Khartoum University.
Graduation Project Topic: “public relation management,
2009-
2011
Currently enrolled in MHR (HR) program Strayer University
Professional Training & Accreditation
Course study. Organizational & disaster management University of Khartoum 2002
1
References
Uz. Rabab Essam, Graduation Project Supervisor.
Address: Khartoum (2)
Phone No: 012365642.
Uz. Mohamed Abdul Wahab.
Address: Omdurman
Phone No: 015-568914
Hanan Hussein, Marketing Head at Aptech Computers- Khartoum.
Address: Khartoum (3)
Phone No: 012210313
Work Experience Counselor (Educational Consultant) at Aptech Computers Education (12th, Oct 2002- present ).
Job Description:
Perform all the educational consultant duties which include but not limited to supervise the student (Academic & fees payments), Helping and guiding enquiries to choose the adequate course according to their studies and jobs, Prepare daily, weekly and monthly reports.
Work Experience Counselor (Educational Consultant) at Aptech Computers Education (12th, Oct 2002- present ).
Job Description:
Perform all the educational consultant duties which include but not limited to supervise the student (Academic & fees payments), Helping and guiding enquiries to choose the adequate course according to their studies and jobs, Prepare daily, weekly and monthly reports.
Work Experience Counselor (Educational Consultant) at Aptech Computers Education (12th, Oct 2002- 15th, Nov 2003).
Job Description:
Perform all the educational consultant duties which include but not limited to supervise the student (Academic & fees payments), Helping and guiding enquiries to choose the adequate course according to their studies and jobs, Prepare daily, weekly and monthly reports.
Executive Secretary: Sadig Roads and Bridges Co Ltd 15th Mar 2004 to 31Aug,2004
Junior Logistican: International committee of the red cross (ICRC) 1st Sep 2003 Hitherto.
Work Experience 1- Public relation manager (N.A.C.C.O) 2002 -2005
Administrative follow-up.
Main Task:
• Follow up and keep up to date the data needed.
• Manage all the surveys
• Type and translate all required documents.
• Translate all the papers work
• Assist in Data entry.
• Making all the legal work with Sudan humanitarian advisors.
• Writing all the Organization proposals.
• Making all the communications with the Sudanese Media.
• Manage all the office stuff.
• Making all the communication with the Organizations work in the child field.
Work Experience 1-
Work experience 2 Public relation manager (N.A.C.C.O) 2002 -2005 Natural Children Care Organization
Administrative follow-up.
Main Task:
• Follow up and keep up to date the data needed.
• Manage all the surveys
• Type and translate all required documents.
• Translate all the papers w
• Assist in Data entry.
• Making all the legal work with Sudan humanitarian advisors.
• Writing all the Organization proposals.
• Making all the communications with the Sudanese Media.
• Manage all the office stuff.
• Making all the communication with the Organizations work in the child field.
Reporter Alhoreya daily news paper (same N.A.C.C.O time).
Work experience 3 • translator Kamil Bashir Legal Translation UAE Dubai (2 year contract Job ), 2011-2013
Work Experience 4 • Customer service: USA Florida. 2011 up to date.
Contact:
Yasir Abusin
***********@*****.***
************@*****.***
************@****.*******.***
Contact this candidate