Customer Service Manager

JOSHUA GOSNELL

Pearland, Texas *****

Objective: Looking for an exciting and challenging work environment where my skills and experience will be effectively utilized and develop new skills that will help me become a key asset to a company while helping them achieve their goals moving into the future.

Experience:

May 2012 HMT Tanking - Baytown, TX

To Provides Quality Product and Services to Contractors & End Users In The Bulk Liquid Storage Market

June 2012 Fire Watch / Hole Watch / Welders Helper

Responsibilities included monitor gages for correct air flow and chemical levels, teach other employees to monitor

the gages, clean out the tanks, deliver equipment to and from the tanks, help welders in whatever capacity needed.

May, 2010 Awesome Events -Houston, TX

To Party Supply Rental Company

May, 2012 Warehouse Manager

I supervised warehouse staff on their day to day activities and coordinated the drivers and deliveries.

organize, clean and maintain the equipment, Insure all jobs were done properly, customers were satisfied, and

time schedules were met. Handle sales and customer services at large events.

April, 2009 International Paint and Body - Pearland, TX

To Automobile Repair, Paint and Body Shop

May, 2010 Porter / Painter’s Helper

Started as a porter, washing and detailing used and new cars then moved on to a painter’s helper. Duties included

Prepping vehicles to be repaired and painted, as in sanding, priming, cleaning and taping.

January, 2009 McDonalds - Pearland, TX

To Restaurant

April, 2009 Cashier

Drive thru and front counter cashier. Duties included handling money, customer service, organization and

keeping area clean, helping other areas when needed.

2008 AMI Staffing Agency - Pasadena, TX

Staffing Agency

Shipyard labor loading and unloading pipes.

2007 Sergio Construction - Houston, TX

Construction Company

Apprentice Electrician

Duties included; bending pipes, running conduit and wire, and dropping boxes.

August, 2003 Caleb’s Moonwalks and Party Supplies Inc.-Pearland, TX

To Party Supply Rental Company

October, 2006 Pick up, delivery and Labor

Clean and maintain the equipment, deliver and pick up jobs, insure customers were satisfied, and

time schedules were met.

Education: Houston Learning Academy - Graduation 2007

Houston Area Safety Council Certificates and TWIC Card

Skills: Typing (light) Customer Service

Microsoft Office Quick Books Pro

Some Inventory Microsoft Streets & Trips

Microsoft Word Great Leadership & Motivation

Microsoft Outlook Great Ability To Multitask

Answering Phones Driving With Trailer

Cutting Torch Metal Grinder

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