Customer Service Technician
Resume:
v INCENT lEE
***** ******** **** #***, *******, TEXAS 77080,
c: 832-***-**** h: 281-***-****
e-mail: **********@*******.***
OBJECTIVE
To find a company and position that will offer a challenge to strengthen
my skills and knowledge.
EXPERIENCE
6/7/2007 to 12/23/2009
New World Van L ines of Texas
Houston, Texas
OTR Dr iver and Helper
Dr ive a t ractor-t railer or a t ruck wi th a capacity of at least 26000 GVW
•
Transport and Deliver goods, loose or packaged form. Unload t ruck
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Required use of automated routing equipment
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Requires commercial drivers’ l icense
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10/12/2006 to 1/1/2007
DH L
Houston, Texas
Courier
Meet delivery and pick up t ime frames
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Ran route of 375/420 miles daily
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Serviced commercial and residential customers
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3/6/2004 to 9/16/2006
Recall Document and File Management
Houston, Texas
Courier
File delivery and pick up from commercial companies
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Dr iving commercial-sized vans and bobtailed t rucks
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Heavy warehouse work including loading and unloading t rucks with pallet
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j acks
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7/29/2003 to 2/1/2004
A i rborne Express/DHL
Houston, Texas
Courier
Meet delivery and pick up t ime frames
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Ran route of 375/420 miles daily
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Serviced commercial and residential customers
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06/01/2002 TO 04/15/2003 Cotton Restoration Houston, Texas
Superin tendent/lead technician
Mold Remediation
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Demolition of baseboards, cabinets, sheetrock
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Use of various biocides
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Dr iving econoline-sized vans and box t rucks
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Supervised crews up to 10
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10/12/1998 TO 05/15/2002
S tanley Steemer Carpet Cleaner
Houston, Texas
Crew chief/technician/driver
Carpet/Upholstery/Hard f loor cleaning and repair
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Customer Service/Sales and Bill ing
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Retail Concepts/Sun & Ski
02/1997 to 8/31/1998 Houston, Texas
Sports Dist.
warehouse leadman
Stocking
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Shipping/Receiving
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Inventory control
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1996 to 1997 Ogden Aviation Fueling H ouston, Texas
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Services
fueler
Fueling airplanes (Bush I n tercontinental)
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Calculating fuel gallons in to weight (pounds)
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EDUCATION
HCC / Stevens T ransport T rucking School and Training
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GED
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STRENGTHS
CLASS A CDL LICENSE
DEPENDABLE
FAST LEARNER
EXCELLENT CUSTOMER SERVICE SKILLS
References are available on request.
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