Sales Representative

Roberto P. Gomez

***** ******* **. ***********, ******* 33542 Mobile Phone: 813- 380 -7374

E-mail: *************@*******.***

Highlights of Qualifications:

Vast experience in Retail Merchandising and Sales

Fully bilingual in English/Spanish.

Proficient in Microsoft Word, Excel, PowerPoint, Outlook

Core Competencies include:

• Territory Management

• Direct Sales Distribution

• Merchandising & Promotions

• Team Building & Leadership

• Customer Relationship Management

• Training & Development

• New business Development

Courtesy Toyota; Tampa, Florida February 2013 – Present. Sales Consultant

• Create and maintain excellent relationships with existing customers.

• Maintain strong knowledge base of all new vehicle makes and models.

• Follow up on all sales leads from a variety of sources (phone, walk-ins, newspaper ads,

referrals, etc.)

• Work with Sales Managers to ensure individual and department sales goals are met.

The Hillman Group; Cincinnati based in Tampa, Florida August 2005 – January 2013.

Sales Representative

• Covered open territories maintaining and increasing sales until the position is filled

• Updated weekly call reports on the share drive

• Responded accordingly to customer service calls in open territories

• Managed a geographic territory of approximately 150 accounts

• Exceeded sales quotas Orlando, Melbourne, and Palm Bay area (85% to 110%) through

consistent networking, customer assessment, and market strategy 2005-2012.

• Worked for the international division and supervised on new merchandising projects

(Branching out) for retail stores Ace Hardware, True Value stores, and Do it Best.

• Conducted sales presentations.

• Provided training for sales associates on products, maintain the product set, and perform

merchandising and inventory control.

• Cultivated productive relationships with store management sales staff, advising them of new

products and how best to display them for quick sales.

The Home Depot; Tampa, Florida December 2001- August 2005 Sales Representative

• Computed sales prices, total purchases and receive and process cash or credit payments.

• Ability to manage customer complaints, making sure 100% customer satisfaction.

• Place special orders or call other stores to find desire items.

Education;

Bachelors of Science in Finance

Missouri State University, Springfield, MO 2001

Travels 100% within Florida, Alabama, Georgia, and internationally to run and execute projects.

Organizes and conducts resets, re merchandising projects.

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• Manages inventory, maintains aisles, completes repairs, removes defective product, places of POP

material, sets up displays, takes customer orders, and performs down stocking.

• Maintains ongoing communication with supervisor. Submits required paperwork and reports in a

timely manner.

Maintains required records and manages expenses within company budgets.

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Maintains a current knowledge of company products.

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Conducts product training for customers.

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Seeks additional store space through cross merchandising, end cap placement.

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Attends customer special events, i.e., grand openings, trade shows.

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The Home Depot; December 2002 to July 2005. Sales Associate

• Accomplished hardware department goals for three consecutive years, strong ability to exceed

quotas.

• Increased monthly sales from 80,000 to $100,000 in 2003. Increased monthly sales from 120,000 to

180,000 in 2004.

• Increased store sales from 1,000,000 in sales to $1,800,000 yearly being #1 store in the district in

2005.

Participated as Safety associate for 1 year, being one of the top priorities for the company.

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Ability to manage customer complaints, making sure 100% customer satisfaction.

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Education;

Missouri State University, MO

Bachelor of Science in Finance.

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