Brad Szepatowski
**** ****** ***** **** #*** Austin, TX 78735 512-***-**** ******@*******.***
Profile
Motivated, personable business professional with a talent for quickly mastering technology and challenges.
Diplomatic and tactful with professionals and non professionals at all levels. Accustomed to handling sensitive,
confidential records. Excellent team building skills.
Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated
ability to easily transcend cultural differences.
Skills Summary
1. Implementation 8. CRM Software 10. Network Hardware
2. Consultation (Salesforce, MS 11. Network Protocols
3. Inside Sales / Outside Sales Dynamics) 12. Oracle / MS SQL
4. Excellent Communication 9. ECM Software 13. AD Administration
5. Windows Desktop Support (Filenet P8 3.x/4.x, 14. Weblogic / Websphere
6. Mac Desktop Support MS SharePoint) 15. VMware / Citrix
7. Mobile Phone Support
Professional Experience
assurance roofing – austin, TX
DECEMBER 2012 – PRESENT
SALES MANAGER
Acquisition of roofing repairs/full replacement sales by marketing, door to door, cold calling, insurance claims.
1. Residential & Commercial Roofing sales.
2. Analyzing damages for roof repair/replacement.
3. Roof inspections and measurements.
4. Assisting with all aspects of claim submission and acting as the customer’s personal general contractor,
coordinating every facet of exterior property restoration.
5. Working directly with the client’s insurance adjuster on the property to ensure that all damages are assessed
properly and that the settlement is equitable.
6. Door to door, Cold Calling, Prospecting for potential clients.
7. Ability to prioritize tasks and maintain good end user relationships.
Legalmatch – austin, tx
SEPTEMBER 2012 – DECEMBER 2012
MEMBERSHIP RECRUITING MANAGER
Responsible for attorney client matching services across the United States.
1. Provide pre screened/qualified clients to attorneys who are looking to increase their business.
2. Building sales opportunities by demoing attorneys the Legalmatch system.
3. Daily cold calling and prospecting Attornies.
4. Building rapport to develop long term business to business relationships.
5. Provide contract pricing and term obligation for approved member attorneys.
6. Ability to prioritize tasks and maintain good end user relationships.
Brad Szepatowski
feditc – SAN ANTONIO, TX
MARCH 2012 – JUNE 2012
FILENET CONSULTANT
Contract for the United States Air Force ECM Filenet P8 5.0 eForms project to develop, convert, and
implement forms for digital signatures and automated workflows.
8. Provide functional and technical support for IBM’s Filenet solution.
9. Develop and create workflows based on current business rules.
10. Integrate existing developed electronic forms into Filenet P8 5.0 environment.
11. Work with business groups to define their document specifications to be implemented into Filenet.
12. Daily Filenet P8 5.x administration including software upgrades, patches, and maintenance updates.
13. Ability to prioritize tasks and maintain good end user relationships.
Office depot – austin, tx
DECEMBER 2011 – MARCH 2012
INSIDE SALES REPRESENTATIVE
Responsible for revenue growth and customer retention in a business to business sales model focused on
managing GPO Healthcare accounts.
7. Maintain approximately 800 + assigned accounts and customer relationships within account base.
8. Building sales opportunities by understanding my customers business and identify opportunities to increase
overall spend.
9. Maintain contact with accounts, suggest cost saving opportunities and add value to existing accounts.
10. Provide excellent customer service and build rapport to develop long term business to business
relationships.
11. Maintain contracts, pricing and bid opportunities for new business within a GPO.
12. Ability to prioritize tasks and maintain good end user relationships.
WEBCORE TECHNOLOGIES – AUSTIN, TX
JANUARY 2011 – JULY 2011
ACCOUNT MANAGER
Managed existing accounts within Webcore Technologies worth $1.5 million dollars while driving in new
business.
1. Increased telecom (VOIP/Internet) revenue by $400k with no marketing.
2. Negotiate new /renewal contracts with 12 month minimum term. (Achieved 98% renewals).
3. Provide clients with request for proposals/quotes.
4. Manage all aspects of day to day sales operations.
o Generate new leads by cold calling, prospecting, and referrals.
o Scheduling for demos / new installation appointments.
o Implemented and managed a Microsoft Dynamics cloud based CRM system.
Designed online and print marketing materials.
Managed company social media websites.
Ability to prioritize tasks and maintain good end user relationships to build client rapport.
assurance roofing – austin, TX
JUNE 2010 – JANUARY 2011
SALES MANAGER
Acquisition of new roofing/exterior sales thru door to door, cold calling, insurance claims.
14. Residential & Commercial Roofing sales.
Brad Szepatowski
15. Analyzing damages for roof repair/replacement.
16. Roof inspections and measurements.
17. Assisting with all aspects of claim submission and acting as the customer’s personal general contractor,
coordinating every facet of exterior property restoration.
18. Working directly with the client’s insurance adjuster on the property to ensure that all damages are assessed
properly and that the settlement is equitable.
19. Ability to prioritize tasks and maintain good end user relationships.
KOREONE CONSULTING – AUSTIN, TX
JULY 2009 – JUNE 2010
TECHNOLOGY CONSULTANT
Professional computer repair, consultation, implementation, and administration of technology services.
20. Consulting customers in network design layout.
21. Wireless network installation/configuration.
22. Professional system/network administration on company infrastructure.
23. Providing residential and company data backups, recovery, and data transfers.
24. Implementation of customer hardware/software packages.
25. Company website administration/configuration.
26. Mac OS Desktop troubleshooting and administration supporting all levels including corporate executives.
27. Windows Desktop troubleshooting and administration supporting all levels including corporate executives.
28. Desktop / web application support and installation supporting all levels including corporate executives.
29. Ability to prioritize tasks and maintain good end user relationships.
SAPPHIRE TECHNOLOGIES – AUSTIN, TX
JULY 2008 – JUNE 2009
FILENET CONSULTANT
Contract for the United States Veterans Affair (VBA) project to upgrade Filenet Content Services (CS) to ECM
Filenet P8 4.0.
30. Review and analyze existing business rules for best practice recommendations.
31. Collaborate with existing team of PM’s, developers, and administrators.
32. Project liaison for business units.
33. Provide daily Filenet administration duties.
34. Security clearance (Medium).
35. Ability to prioritize tasks and maintain good end user relationships.
IBM – AUSTIN, TX
SEPTEMBER 2006 – JULY 2008
FILENET CONSULTANT
Implementation consultant assigned to a twelve state territory for implementing ECM Filenet P8 3.x / 4.x.
36. Review and analyze existing business rules for best practice recommendations.
37. Collaborate with existing team of PM’s, developers, and administrators.
38. Primary technical point of contact for projects.
39. Transfer of knowledge to client administrators.
40. Ability to prioritize tasks and maintain good end user relationships.
41. Web application support and installation.
Brad Szepatowski
NATIONAL FINANCIAL PARTNERS – AUSTIN, TX
FEBRUARY 2001 – MAY 2006
SYSTEM ADMINISTRATOR
System/Network administrator for financial company based in Austin, Texas. Providing daily network and
technology infrastructure support.
42. Mentor and trainer for 3 member team.
43. Technical lead and ownership for corporate mobile communications for all executives.
44. Technical lead in implementing corporate web based vpn solution.
45. Designed internal corporate technology brochures.
46. Technical lead and owner of corporate anti virus project to unify all servers, computers, laptops.
47. Installation and configuration of Nortel PBX phone system.
48. Hardware asset and inventory management
49. Windows Desktop troubleshooting and administration supporting all levels including corporate executives.
50. Desktop / web application support and installation supporting all levels including corporate executives.
51. Ability to prioritize tasks and maintain good end user relationships.
52. Desktop deployment / Hardware imaging.
53. Mobile phone (Palm Treo, Blackberry) deployment and support.
54. Desk phone setup and support.
55. Account management in Microsoft Active Directory and the Exchange Management Console.
56. Video conferencing and event support.
57. Printer setup / configuration.
58. Network cabling / wireless network support.
Education
AUSTIN COMMUNITY COLLEGE – Austin, TX
General Studies, 1991 1993
FILENET CERTIFIED PROFESSIONAL
P8 3.5 / P8 4.0 / ECM Essentials 2A
MICROSOFT CERTIFIED PROFESSIONAL / COMPTIA CERTIFIED PROFESSIONAL