Customer Service Sales
Resume:
Roisaen A. Garcia
(***) 719 - 8234
**********@*****.***
Objective:
To obtain a position that will enable me to use my strong managerial, organizational and customer service skills, educational background, and ability to work well with others in order to make a positive contribution to the organization.
Skills:
• 50+ wpm knowledgeable
• 10-key - Advanced
• Fluent English and Spanish
• Microsoft Word, Excel, Outlook
• Banking Programs – Teller Vision, Store Portal, Navigator
• Work very well with others
• Operate office components (Fax, Copy Machine, Scanner, Mail Meter, Computer, etc)
• Very fast learner
Experience:
Broadway Federal Bank 2010 - 2013
Sr. Customer Service Supervisor
Responsibilities
• Management – Entry Level
o Open and Close Branch
o Full Security Access
o Handled All Branch Records
• Coordinate / Participate in Community Outreach Programs
• Sales
o Attract New Personal, Business and Corporate Accounts
o Maintenance on All Accounts
Wells Fargo Bank November 2004 – July 2009
Teller November 2004 – July 2005
• Process Customer Transactions
• Handled Large Sum Currency
• Customer Service
Lead Customer Sales and Service Representative July 2005 – January 2006
• All Teller Responsibilities
• Entry Level Sales
o New Customer Accounts
o Account Maintenance
• Entry Level Supervisor
o Oversee 6 – 8 Tellers
o Customer Conflict Resolution
• Large Sum Currency Shipments
• ATM Servicing and Maintenance
Personal Banker January 2006 – July 2009
• All Previous Responsibilities
• Management – Entry Level
o Open and Close Branch
o Full Security Access
o Handled All Branch Records
• Coordinate / Participate in Community Outreach Programs
• Sales
o Attract New Personal, Business and Corporate Accounts
o Maintenance on All Accounts
o Loan Officer – Personal and Business
• Specialized in Home Equity Loans
• Public Notary – Specific to Wells Fargo Bank
References:
Kim Johnson
HR
Broadway Federal Bank
Natalie Soto
Service Manager / Assistant Branch Manager
Wells Fargo Bank
Carson California
(310) 783 – 5380
Jorge Becerra
Custom Product Specialist
Touchstone Merchandise Group
Los Angeles, California
(310) 780 - 0535
Contact this candidate