Customer Service
Resume:
Ashley Barrera **** Grossmont Dr
abvckj@r.postjobfree.com Whittier, CA 90601
Objective
Seeking an opportunity in a fast paced environment where helping people with their needs is the top priority.
Skills
• Bilingual (English/Spanish Fluent)
• Highest degree of customer service and satisfaction
• Can multi task and work efficiently alone or as a team.
• Good filling, charting, documenting and organizational skills, along with other store requirements.
• Efficient computer skills, typing 55 wpm with 100% accuracy.
• High motivation
Education
Upland High School, Upland CA
High School Diploma
Everest College, City of Industry
Medical Assistant Program
Experience
Design Auto Body Shop, Assistant Manager 2/2013 to 4/2013
• Perform tasks like maintaining records for management report and inventories of supplies required.
• Handled multi line phone calls.
• Record customer/ vehicle information, update repair history, and fleet account information using shop
management software.
• Provided customer service and walk in estimates.
• Insurance eligibility and verification authorizations
Medical Assistant Office Manager, Dr Feith Badr Chiropractic, Pasadena 6/2011 to 1/2012
• Handled multi line phone calls, Managed front office and back office.
• Scheduled appointments and maintained, updated appointments calendars.
• Insurance eligibility and verification authorizations, referrals.
• Prepare patients to exam room
• Received payment and recorded receipts for service
Radio Shack, Key Holder/ Sale Associate, Covina, 2/2010 to 5/2011
• Highest degree of customer service.
• Promote new products and increase products sales
• Answer customer questions through phone and directly face to face.
• Re stocked merchandise and took record of store inventory.
• Open and/or closing of the store.
Target, Cashier Diamond Bar, 10/2009 to 1/2010
• Greet and acknowledge every customer; acquire solid products knowledge to share with customer.
• Worked with store manager to develop successful strategies to motivate fellow employees to hit monthly quotas.
Handled large currency amounts of money.
• Kept department continually clean, well maintained and organized.
• Accounted register daily.
99 Cent Store, Cashier Montclair, 09/2008 to 8/2009
• Determine accurate amount of money the customer owes
• Perform scanning and entering price of all items in the register
• Kept friendly environment and provide good customer services
• Preferred tasks like counting, sorting and wrapping coins
• Counted the total payment of the goods sold at the end of day
References
Available upon request
Contact this candidate