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Customer Service

Location:
Whittier, CA, 90601
Salary:
$10.00
Posted:
May 16, 2013

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Resume:

Ashley Barrera **** Grossmont Dr

***********@*****.*** Whittier, CA 90601

626-***-****

Objective

Seeking an opportunity in a fast paced environment where helping people with their needs is the top priority.

Skills

• Bilingual (English/Spanish Fluent)

• Highest degree of customer service and satisfaction

• Can multi task and work efficiently alone or as a team.

• Good filling, charting, documenting and organizational skills, along with other store requirements.

• Efficient computer skills, typing 55 wpm with 100% accuracy.

• High motivation

Education

Upland High School, Upland CA

High School Diploma

Everest College, City of Industry

Medical Assistant Program

Experience

Design Auto Body Shop, Assistant Manager 2/2013 to 4/2013

• Perform tasks like maintaining records for management report and inventories of supplies required.

• Handled multi line phone calls.

• Record customer/ vehicle information, update repair history, and fleet account information using shop

management software.

• Provided customer service and walk in estimates.

• Insurance eligibility and verification authorizations

Medical Assistant Office Manager, Dr Feith Badr Chiropractic, Pasadena 6/2011 to 1/2012

• Handled multi line phone calls, Managed front office and back office.

• Scheduled appointments and maintained, updated appointments calendars.

• Insurance eligibility and verification authorizations, referrals.

• Prepare patients to exam room

• Received payment and recorded receipts for service

Radio Shack, Key Holder/ Sale Associate, Covina, 2/2010 to 5/2011

• Highest degree of customer service.

• Promote new products and increase products sales

• Answer customer questions through phone and directly face to face.

• Re stocked merchandise and took record of store inventory.

• Open and/or closing of the store.

Target, Cashier Diamond Bar, 10/2009 to 1/2010

• Greet and acknowledge every customer; acquire solid products knowledge to share with customer.

• Worked with store manager to develop successful strategies to motivate fellow employees to hit monthly quotas.

Handled large currency amounts of money.

• Kept department continually clean, well maintained and organized.

• Accounted register daily.

99 Cent Store, Cashier Montclair, 09/2008 to 8/2009

• Determine accurate amount of money the customer owes

• Perform scanning and entering price of all items in the register

• Kept friendly environment and provide good customer services

• Preferred tasks like counting, sorting and wrapping coins

• Counted the total payment of the goods sold at the end of day

References

Available upon request



Contact this candidate