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Customer Service Manager

Location:
New Orleans, LA, 70126
Posted:
May 16, 2013

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Resume:

**** ******** **. *** *******, La *****((***)

***-****(abvcbo@r.postjobfree.com

Norie S. Kyles

Objective

My career goal is to find a company that offers job advancement to

dedicated and loyal employees. My goal for any job that I am employed

in is to go beyond what's expected of me to get the job done and to

always give my all while doing it.

Experience

May 2011 to Brooke Companies Metairie, La

present

Customer Service (Louisiana Restaurant Association) May 2011-January

2012

File Clerk

Receptionist

Updating excel and word files

Shipping and Receiving UPS, FedEx, and USPS

Human Resource Assistant (Efforts of Grace) January 2013-April 2013

Organized personnel, payroll, health, and bank records files

Assisted HR manager with daily tasks such as prepared hiring packets

for new employees

Copying, faxing, emailing, and scanning

August 2010 to Private New Orleans, La

present

Private Sitter

Preparing daily and nightly medications

Assisting with daily activities, getting dressed, taking diabetic

shots

Transporting patients to doctor visits

Providing basic care

Preparing meals

Daily house chores sweeping, moping, washing dishes, and dusting

December 2010 to EDG, INC Metairie, La

February 2011

Receptionist

Answered telephones using a switchboard

Prepared some reports

Ordered office supplies

Greeted clients

Made coffee

August 2008 to Delgado Community College New Orleans, La

September 2010

Administrative Coordinator II

Entered data such as payments into students accounts

Handled large quantities of cash, money orders, and credit cards

Managed multi-lined phones

Bookkeeping duties

Received and delivered mail

Student/Customer Service

April 2007 to Rouse's Supermarket Metairie, La

October 2008

Head Office Cashier/Assistant Front-End Manager/Customer Service

Representative

Managed office documentation

Greeted and directed customers to different locations in the store and

provided general information

Answered multi-line telephone, routed calls, and took accurate

messages

Performed faxing, photocopying and filing duties

Hired and trained new employees for the Front-End

Assisted supervisor with special projects

Payroll

Bank deposits, changed orders

Delivered, received, and distribute mail to and from the main office

Supervised approximately 15-20 Front-End associates a day

Reconciliation of cashier's tills

Western Union, Money Orders, and Lottery

Education

October 2011 to Nursing Network Association New Orleans, La

January 2012 Delgado Community College New Orleans, La

August 2005 to Metairie, La

March 2011 East Jefferson High School

August 2000 to

May 2004

Certified Dialysis Technician

High School Diploma

Skills

WPM - 45

Microsoft Word - Advanced

Microsoft Excel - Advanced

Microsoft Outlook - Advanced

Microsoft Power Point - Intermediate

References

References are available on request.



Contact this candidate