Quality Control Assurance

Tony Hudson

**** **** **** **

Chicago, Illinois 60620

**********@*******.***

773-***-**** - Home, 773-***-**** - Cell

Summary

. OVER 15 YEARS OF IT MAINFRAME SYSTEM EXPERIENCE IN PROGRAMMING,

ANALYZING, CODING, DESIGNING, SYSTEM TESTING AND IMPLEMENTATION.

. Professional experience as a mainframe developer in Cobol, PL/I, and

Assembler using TSO, File-Aid, JCL, SQL, CICS, IMS/DB, DB2, MS

Windows, Unix, MS Excel and Access.

. Experience in Regression testing, UAT-User Acceptance Testing and load

test in the SDLC process, creating test plans, developing test data,

retrieving production data, executing test cases, reviewing test

results and writing various SQL queries for accuracy throughout the

SDLC for Web-base and mainframe applications.

. Skilled in Data Analysis using MS Excel, MS Access, JCL and mainframe

SAS in data extracting, transforming, loading data records, data

mapping and creating accurate detail reports.

. Team player and fast learner with excellent communication and

interpersonal skills.

. Beginner's knowledge of HTML, C++, Java, JavaScript and Visual

Basic.Net.

Skills

LANGUAGES: COBOL-2, ASSEMBLER, PL/I, CICS, MQSERIES, CLIST, JCL, SQL, SAS,

EASYTRIEVE (BEGINNERS C++,

Visual Basic.Net)

Editors: TSO-ISPF, Endeavor, File-Aid, SAR, IBM Utilities, Syncsort,

Change-Man

QA Tools: TestPartner (Automation), QALoad, ClearQuest, TestDirector, VBA

Scripts

Debugging Tools: Abend-AID, Intertest, Smart-Test, QMF, CA11, JES2,

Databases Tools: IMS (DB), MS SQL Server, DB2, MS Access, SPUFI, QMF

WEB: HTML, Internet Explorer, Netscape, SharePoint

File Structure: VSAM, ISAM

Communications: CICS-Command, Websphere

Operating System: MS-DOS, IBM-DOS, OS/MVS, PC-DOS, Windows-NT, Windows-

2000, Windows-XP, UNIX

Hardware: IBM 3690, IBM 370, Z/OS, IBM PC, IBM Laptop

Experience

CROSSMARK - JUNE 2012 - PRESENT

North Central Region

Merchandiser-Retail Analyst Representative - Part Time

. Proficient use of a personal computer and printer utilizing Adobe,

Word, Excel, and Outlook to produce sales plans documents, audits,

reports, schedules and spreadsheets.

. Provides excellent customer service and to develop a professional

working relationship with management, associates and other

merchandising companies to effectively meet company and client

objectives.

. Accurately reports all completed tasks via the appropriate designated

systems on the day the work is performed. Communicate effectively with

personnel regarding tasks, sales activities, promotions, and

client/sales plan objectives.

. Engage every work day with CROSSMARK'S communication tools for the

purpose of accurately planning, reporting, and reviewing work. Ability

to implement retail schematics and merchandising materials as

assigned. Flexibility to participate in team scheduled tasks and

clients work-within.

. Complete required training and certification programs.

State Farm Insurance, - Bloomington, IL Mar 2011 - April 2012

Life Policy Management Account/Tax Division

Mainframe Developer

. Extract requested Policy Master Record data information utilizing

mainframe host batch JCL, DB2 SQL queries and SAS in a comma delimited

text file. FTP delimited file from Host-mainframe to Client-PC and

import data to an Excel spreadsheet for reports.

. Retrieved business and technical documentation utilizing Lotus Notes

8.5. Review Panvalet in assuring JCL-SAS was processing production

Cobol/Assembler programs.

CNA Insurance Inc. - Chicago, IL Aug 2010 - Dec 2010

Tailored Account Processing (TAP) Billing Division

COBOL Developer

. Developed, researched, and tested production JCL, Cobol DB2 programs

and data utilizing tools such as Endevor, CA11, Advance Communication

Functions (ACF), JES2, File-Aid, ISPF, Query Management Facility

(QMF), CICS (On-Line Transaction Processing), MQ Series, Abend-Aid,

machine code (Assembler) and various TAP Billing CLIST produced to

help correct defects and/or requested account information.

. Responsible for finding, verification and correcting inaccurate

Subrogation and Inappropriate Claims accounts policy data by running

SQL queries using QMF on DB2 databases and present information in MS

Excel spreadsheets.

. Coordinate projects and REMEDY maintenance fixes with onshore and

offshore team.

. Generate TEMPROCS to run in production to hold TAP Billing feed to

Ledger Report on last two business days of month, and then include

them with the first of the month feed. Process the Implementation

Processing System (IMPS), complete the Productions Implementation

Documentation Package, and generated REMEDY case explaining how

TEMPPROC should process.

. Participated in various UAT WCPAYGO testing by processing UAT Premium

Entry System (PES) input from running TAP Billing Test Cycles batch

jobs to produce the MAC Premium file for MAC/TAP Agency Billing.

. Test and update defected TAP Billing Premium Audit Waivers and Cash

Write Offs COBOL DB2 programs by running queries on FWS Business

Activity table. Utilize Endevor test staging environment. Extract test

data from production to T7 and T4 test environment. Wrote and process

TAP Billing test batch JCL and SQL DB2 BIND Plan-Package. Produce

Detail Design Documents on all COBOL DB2 programs and JCL/PROC

changes.

. Analyst TAP Billing Outside Collector Interface (OCI) production FTP

batch jobs, and Cobol DB2 programs to produce why duplicate OCI Audit

transaction accounts in Assignment Manager.

. Process BNR request to produce various production CNA accounts such as

pending cancellation, canceled, audit billing, different bill plans

and legal for a Tap training class, utilizing, File-Aid, SQL QMF

queries, and SPUFI request.

CME Group Inc. - Chicago, IL Jan 2006 - Apr 2009

Technology and Enterprise Computing Division

Regulatory and Administration Systems Department

Sr. Mainframe Quality Assurance Analyst

. Worked as a Quality Assurance Analyst to participate in the analysis

of the existing production mainframe system and developed, and setup a

new mainframe QA testing environment testing various trade

applications processing utilizing,JCL, DB2, and COBOL and UC4.

. Lead QA RAS team in the transition to the UC4 enterprise-wide job

cross platform scheduler product for job scheduling for UNIX,

Mainframe, and Windows operating systems.

. Update QA test database with all request information from the DB2

mainframe developers using SQL queries and communicated with DBAs thru

documentation or phone contact of all GPS QA test DB2 database table

schema data updates and performance tuning.

. Code and test JCL batch jobs to emulate the production environment for

a new QA testing environment.

. Update, install and test QA JCLs and PROCs to emulate any changes the

production batch jobs have.

. Test developer's Oracles database SQL stored procedures within UC4

environment.

. Finding, tracing, and thoroughly identifying defects; generating

defect reports; working with developers and business analyst to

resolve defects; and verifying corrective actions.

. Data Analysis of Give-Up Payment System mainframe input trade data

using COBOL programs, File-Aid, MS Access and MS Excel (pivot-table)

to find data anomies from Clearinghouse

. Responsible in analyzing received requests to justify all requirements

worked as design in Regression testing, UAT-User Acceptance Testing

and load testing in the SDLC process.

. Test Java Web-base applications manually and using TestPartner

automated test scripts and in Visual Basic for Application (VBA).

. Analyzed test data and generate reports running SQL queries using MS

Access and DB2 QA relational test database.

. Test the Give-Up Payment System various types of on-line crystal

reports which are requested from either an executing firm or carrying

firm's perspective.

. Develop test cases and test plans for Java Web-base and mainframe

applications.

. Deployed Java Web-base update builds from developer to QA UNIX

operating system.

Allstate Insurance Co. - Northbrook, IL 1985 - 2004

Technical Shared Service/Field Support Division

Policy Master File Support Unit 2002 - 2004

Senior Staff Programmer-Analyst

. Participated in the analysis of the existed system developed in COBOL,

JCL, IMS/DB, DB2, MS Access, and MS Excel.

. Responsible in researching and analyzing received requests to justify

all requirements.

. Update MS Access database with all request information.

. Developed code and test COBOL modules to interrogate IMS customer

database to find corrupted auto and property insurance policies base

on requests from internal customers.

. Analyzed corrupted policies utilizing Smart-test, and File-Aid to

report why policy was corrupted to the Data Inspection Team in a MS

Excel spreadsheet.

. If requested, modified Cobol IMS modules to correct bad policies.

. Participated in team code walk-through and code design.

. Create test data for testing of COBOL modules, and prepared unit test

plans to cover all test cases to ensure program changes was working

correctly.

. Involved in system test and model regression test to prepare code

changes for production.

. Moves production-ready files and program changes to staging area with

Endeavor migration systems tools.

. Resolve application maintenance inquires within established timeframes

based on priority.

. Used SPUFI to execute SQL queries to verify policy information from

DB2 subsystem

. Generated formatted reports using basic SAS from DB2 table fields.

Nova/Propagator Unit 1997 - 2001

Staff Programmer

. Extensively involved in the design, development and coding of new

COBOL/IMS-DB Programs Policy Scheduled Activities function for the new

Propagator systems.

. Used analytical and testing skills to help Deliver the rollout of the

new Nova/Propagator Cobol/IMS-DB/DB2 system on time and with in

budget.

. Responsible for developing technical design for the Nova/Propagator

system based on user requirements.

. Proactive in discovering potential issues and all issues resolved and

communicated to the Client's expectations.

. Assist Quality Control (QC) personnel with functional tests to tracks

and resolves moderate to complex defects

. Used SPUFI to execute SQL commands, to extract data from DB2 table

fields.

. Utilized SQL queries, for system string/model tests to prepared

quality test data and test plans

. Suggest quality improvements in systems processing with participation

in the technical design process and involvement in test and Code

inspections meeting.

. Resolve all system inquiries within established severity guidelines.

Premium Technical Support Unit 1994 - 1996

Senior Programmer

. Responsible for support and major maintenance enhancement to Alert/IBM-

Assembler auto and property insurance system.

. Deliver the Quarter-end delinquency account audit reports coded in IBM-

Assembler to each Regional Office Center on time with-in budget.

. Supported and deliver updated code on Policy Audit system for Fasar

policy audits to access the most demanded Alert VLS file sections.

. Assist in the development, support, and testing of the new Regional

Office Center realignment.

. Give Regional Office Center support on night calls for the Premium

Technical Support unit in helping resolve system and user abends.

. Identify and participate in effective cross-training, either internal

or external

. Provide user support in maintenance code for the Alert Data Entry

(ADE) and Mech-Man Mechanize (MK/XX ) subsystems

. Resolve all system inquiries within established severity guidelines.

. Involved in system test and model regression test to prepare code

changes for production.

. Moves production-ready files and program changes to staging area with

Endeavor migration systems tools.

. Delivered all task needed from the Premium Technical Support unit's

involvement to the new NOVA system implementation to convert from the

Alert/IBM-Assembler

Polaris-Plus Unit 1992 - 1994

Sr. Programmer

. Responsible for support and major maintenance enhancement to Polaris-

Plus/IMS-DB/PLI underwriters system.

. Involved in the design, development and coding of new PLI/IMS-DB

Programs to interrogate the IMS Customer database to produce reports

for the Regional Office insurance underwriters.

. Update production JCLs and PROCs to implement new PLI/IMS-DB Programs

enhancements for the Regional Office insurance underwriters.

. Moves production-ready files and program changes to staging area with

Endeavor migration systems tools.

. Create test plans and test data for testing of maintenance program

changes in Polaris-Plus/IMS-DB batch programs.

. Responsible for debugging program code changes with Inter-test and TSO-

Test within unit test environment.

. Assist Quality Control (QC), System Analyst and insurance

underwriter's personnel in system testing to produce error free

quality maintenance projects.

Polaris-Input Unit 1990 - 1992

Sr. Programmer

. Responsible for support and maintenance enhancement to Polaris-Input

CICS/IMS-DB/CICS/PLI data-entry processing system.

. Develop and update PLI programs to modified existing data entry

screens using CICS to produce an MVS-VSAM policy record file.

. Create test plans and test data for testing of maintenance program

changes in Polaris-Plus/IMS-DB batch programs.

. Responsible for debugging program code changes with Inter-test within

unit test environment.

. Production-ready files and program code change are move to all staging

area using Endeavor migration systems tools.

. Assist Quality Control (QC), System Analyst personnel in system

testing to produce error free quality maintenance projects.

. Participated in team code walk-through and code design.

Alert/Auto Rating Unit 1985 - 1990

Programmer

. Wrote maintenance code in IBM-Assembler to maintain the Alert Rating

system for auto insurance policies.

. Assist company's Actuaries in implement countrywide insurance policy

rate changes within state regulations and timelines.

. Involved in the Coding of new IBM-Assembler batch programs for the

Independent Agent Compensation Sub-System within the Alert Policy

system under MVS with non-VSAM files.

. Interact with system analyst and Independent Insurance Agents to

produce Independent Agent Compensation Sub-System within technical

design specifications.

. Create test plans and test data for testing maintenance program rate

changes modifications for the Alert/Auto IBM-Assembler Rating system.

. Interact with Quality Control (QC), to review test data and all

possible test cases are producing the expected results base on project

definition specifications.

. Wrote CLIST to produce and edited a MVS non-VSAM flat file use for

background testing.

. Involved in helping resolve system and user abends.

Education

BS IN SCHOOL OF TECHNICAL CAREERS 1985 AT SOUTHERN ILLINOIS UNIVERSITY,

CARBONDALE ILLINOIS

Primary Concentration: Data Processing and Computer Science

Secondary Concentration: Electronic Technology

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